How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Franklin County Detention Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Franklin County Detention Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Franklin County Detention Center.

Frequently asked questions about Franklin County Detention Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Franklin County Detention Center.

2. How much does it cost to send a message to Franklin County Detention Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Franklin County Detention Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Franklin County Detention Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Franklin County Detention Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Franklin County Detention Center?

   Mailing address:

   Franklin County Detention Center
   101 West Main Street
   Ozark, AR 72949
   Phone: (479) 667-4127

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Franklin County Detention Center?

   Visiting hours at Franklin County Detention Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (479) 667-4127 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Franklin County Detention Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Franklin County Detention Center for their specific mail policies.

7. How do I send money to an inmate at Franklin County Detention Center?

   You can send money to an inmate at Franklin County Detention Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Franklin County Detention Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Franklin County Detention Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Franklin County Detention Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Franklin County Detention Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Franklin County Detention Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Personal transformation begins through structured opportunities designed to address the diverse needs of those incarcerated at Franklin County Ar Jail. The facility's comprehensive approach emphasizes building practical skills while fostering personal accountability within a secure environment. These carefully designed offerings typically focus on preparing individuals for successful community reintegration through evidence-based programming that addresses both immediate needs and long-term goals.

Educational advancement forms a cornerstone of the facility's development strategy. Vocational education programs may furnish hands-on training in various trade skills, allowing participants to develop marketable abilities during their incarceration. These structured learning environments often include classroom instruction combined with practical application. Also, employment readiness initiatives typically help those incarcerated develop essential workplace skills, including resume writing, interview techniques, and professional communication standards that can enhance their prospects upon release.

Support services complement the educational offerings through a multi-faceted approach to personal development. Agriculture programs may provide therapeutic work opportunities while teaching valuable skills in food production and land management. Faith-based services often include chaplaincy support and spiritual counseling for those seeking religious guidance during their incarceration. Also, peer support groups typically create structured environments where participants can share experiences and develop healthy coping strategies. Life coaching services may furnish individualized guidance to help those incarcerated set realistic goals and develop actionable plans for their future, creating a foundation for positive change that extends beyond their time at the facility.

Daily Life & Visitation

Maintaining connections with family members and loved ones serves as a cornerstone of the experience for those incarcerated at Franklin County Jail. At present, the facility actively works to provide various communication options that help preserve these vital relationships during a challenging time. The structured environment typically begins early in the morning with scheduled counts and meal service, followed by opportunities for programming and recreational activities.

Living accommodations generally consist of shared housing units where those incarcerated may develop supportive relationships with fellow residents. The dormitory-style or cell arrangements often foster a sense of community among individuals facing similar circumstances. Meals are typically served in common dining areas, creating natural opportunities for social interaction and conversation. Also, these shared spaces allow residents to support one another through daily challenges and maintain connections that may continue beyond their time at the facility.

However, structured programming schedules furnish the most significant opportunities for personal growth and community engagement. Work assignments within the facility may include kitchen duties, maintenance tasks, or administrative support roles that provide structure and purpose to daily routines. Visitation policies generally allow for regular contact with family members, while phone privileges and correspondence help maintain ongoing communication with the outside world. Recreation and exercise periods typically offer additional chances for social interaction and stress relief, contributing to an environment where those incarcerated can focus on rehabilitation while staying connected to their support systems.