How to send messages, photos, and packages
Staying in touch with someone at Fresno County Jail may look a little different right now. California is transitioning many facilities to a statewide communications provider for phone calls, video visits, and electronic messaging. You can typically connect through phone calls, scheduled video visits, or approved messaging apps. Many institutions offer standard audio calls from on-site phones and tablets without a per-call charge, while video and messaging usually run through the facility's communications platform. For video or electronic messaging, you'll need to create an account (online or through the mobile app) and register for the service. Paid video visits or premium messaging features often require a prepaid balance—add funds before trying to schedule. Some sites are still on older systems during the rollout, so confirm which platform Fresno County Jail currently supports before setting anything up.
Search for a loved one and send messages and photos in minutes.
Create an account on the department's communications platform using the website or mobile app. If you plan to use paid video or messaging, register for the service and add prepaid funds. Before buying credits, confirm which vendor platform Fresno County Jail currently uses—that way you'll set up the right account from the start.
Many institutions offer standard audio calls from on-site phones and tablets without a per-call charge. Video visits and premium messaging features commonly require prepaid funds through the communications platform.
Confirm which communications platform Fresno County Jail currently supports before creating accounts or purchasing credits. If the jail is moving to the new system, register on that platform and add prepaid funds if video or paid messaging requires it. Some facilities stay on older vendors during the transition, so checking first can save you time and money.
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