GA DIAG CLASS PRISON

GA DIAG CLASS PRISON schedules most in-person visits for general population, UDS, and SMU inmates on Saturdays, Sundays, and State Holidays from 9:00 AM to 3:00 PM. If your loved one is a diagnostic offender, visits aren't allowed during the first 60 days—and only immediate family (as defined by GDC) can visit. TIER III STEP program inmates follow a different schedule: weekday visits on Wednesdays and Fridays across three time blocks, all scheduled in advance. To get started, submit the Visitation Request Form to the facility so you can be added to the approved visitor list. Once approved, request your visit through the online visitation form. You can also add visitors or cancel scheduled visits using links on the visitation page. Weekend requests close at 5:00 PM Wednesday; state-holiday requests close at 5:00 PM three days before the holiday.

Communication at GA Diag Class Prison runs through third-party vendors. JPay handles video visits and electronic messaging, while Securus manages phone service, accounts, billing, and calls. Video visits through JPay cost $3.95 for 30 minutes—JPay also charges for email stamps and attachments. Phone calls through Securus run $0.06 per minute (a 25-minute call comes to $1.50). You can set up pre-paid collect or direct-bill accounts through the Securus website or by calling 1-800-844-6591. Deposits to pre-paid collect accounts are capped at $200 per deposit. A few things to know about calls: they may be monitored or recorded, three-way calling and call forwarding aren't allowed, calls are limited to 25 minutes, and numbers must be on the offender's Call Allow List. Set up and fund your vendor account before you expect calls or schedule services. For at-home video visits, you'll need a webcam (or camera-equipped phone/tablet) and stable internet.

To send personal mail to someone at GA Diag Class Prison, first confirm the facility mailing address using the Georgia DOC "Find a Facility" tool. Put the incarcerated person's full name and GDC number on every envelope. Non-privileged mail gets inspected routinely, so follow all addressing and format rules to avoid delays or rejection. For approved food and package orders, Union Supply is the vendor for Georgia inmate packages. You can order online or use their order forms (posted on the Georgia Inmate Package website). They also accept mail, phone, and fax orders. Mail-in orders go to Union Supply, 2500 Regent Blvd Dept. 421, P.O. Box 619059, Dallas, TX 75261-9059. Every order includes a $2.95 nonrefundable shipping and handling fee. GDC spending and weight limits apply, and shipments may be consolidated to meet those limits.

Before sending money to someone at GA DIAG CLASS PRISON, make sure you're on the offender's approved visitor list—this is required for any payment method. For mailed funds, GDC offers a free printable money-order voucher. Because it goes through the mail and processing, plan for up to two weeks before it posts. For online transfers, JPay charges tiered internet fees based on the amount: $3.50 for $0.01–$20.00, $5.00 for $20.01–$100.00, and $6.50 for $100.01–$300.00. Need help? JPay has a live agent available 24/7. Have the inmate's state, facility, and name/ID ready, and follow voucher and mail instructions exactly to avoid delays.