Setting Up Phone Calls from GA Diag Class Prison: Securus Accounts and Call Limits
Want to receive phone calls from someone at GA Diag Class Prison? You'll need to set up an account through Securus. Once that's done, a few rules shape how calls work—including call monitoring, a 25-minute time limit, and approved number lists.
GA Diag Class Prison uses Securus for phone services, so that’s the system you’ll use to pay for and receive calls. You can set up a pre-paid, collect, or direct-bill account with Securus either through the Securus Technologies website or by calling 1-800-844-6591.
- Choose how you want to set up your account - Use the Securus Technologies website, or call Securus at 1-800-844-6591.
- Pick the account type that fits your situation - You can set up a pre-paid, collect, or direct-bill account.
- Finish the setup and keep your details handy - Once your account is active, you’ll be ready to accept calls under the facility’s calling rules.
- ✓ If you’re using a pre-paid collect account, you can add multiple telephone numbers to the same account.
Treat every conversation as if someone's listening - because they might be. Calls may be monitored and recorded. Avoid sensitive details or anything that could cause problems for you or your loved one down the line.
Call limits to know: No call forwarding or three-way calling. Each call maxes out at 25 minutes. Calls can only go to numbers on the offender's Call Allow List.
Funding a pre-paid collect account? Deposits max out at $200.00 each, so you may need to add money in smaller amounts over time. The person incarcerated can also transfer money from their trust account to a Securus debit calling account in $1 increments. Keep an eye on both balances - yours and theirs - so calls don't cut off early when funds run out.
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- ✓ What times of day calls are allowed and whether there are any unit-specific restrictions
- ✓ Any additional fees tied to funding methods or account types
- ✓ Current rate tables for the type of calls you’re setting up (pre-paid, collect, direct-bill, or debit)
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