How to send messages, photos, and packages
Communication at GA Diag Class Prison runs through third-party vendors. JPay handles video visits and electronic messaging, while Securus manages phone service, accounts, billing, and calls. Video visits through JPay cost $3.95 for 30 minutes—JPay also charges for email stamps and attachments. Phone calls through Securus run $0.06 per minute (a 25-minute call comes to $1.50). You can set up pre-paid collect or direct-bill accounts through the Securus website or by calling 1-800-844-6591. Deposits to pre-paid collect accounts are capped at $200 per deposit. A few things to know about calls: they may be monitored or recorded, three-way calling and call forwarding aren't allowed, calls are limited to 25 minutes, and numbers must be on the offender's Call Allow List. Set up and fund your vendor account before you expect calls or schedule services. For at-home video visits, you'll need a webcam (or camera-equipped phone/tablet) and stable internet.
Search for a loved one and send messages and photos in minutes.
Food packages for someone at GA Diag Class Prison go through Union Supply, the Georgia Department of Corrections' approved vendor. Once you have the right details, ordering is simple.
JPay charges $3.95 for 30 minutes of video visitation at GA Diag Class Prison. JPay also applies fees for email stamps and attachments.
Set up a pre-paid collect or direct-bill account with Securus through their site or by calling 1-800-844-6591. Create and fund the account before you expect calls or schedule services, then follow the vendor’s verification steps.
Yes. Offender phone calls may be monitored or recorded, three-way calling and call forwarding aren’t permitted, calls are limited to 25 minutes, and calls are restricted to numbers on the offender’s Call Allow List.
Use the GDC “Find a Facility” tool to confirm GA Diag Class Prison’s mailing address. Always include the incarcerated person’s full name and GDC number on the envelope.
Place orders through Union Supply online, by mail, phone, or fax; they post order forms on the Georgia Inmate Package website. If you’re mailing an order, send it to Union Supply, 2500 Regent Blvd Dept. 421, P.O. Box 619059, Dallas, TX 75261-9059, or use the phone/fax numbers listed by the vendor.
Yes. Union Supply charges a $2.95 nonrefundable shipping and handling fee. GDC also enforces package spending and weight limits, and shipments may be consolidated to stay within those limits—follow the vendor’s terms for deadlines and consolidation details.
**Heads up:** To send money to someone at this Georgia Department of Corrections facility, you must be on the offender’s approved visitor list—no matter which payment method you plan to use.
Phone calls at GA Diag Class Prison go through Securus. Here's how to set up your account, add funds without hitting limits, and sidestep the issues that catch families off guard.
Want to receive phone calls from someone at GA Diag Class Prison? You'll need to set up an account through Securus. Once that's done, a few rules shape how calls work—including call monitoring, a 25-minute time limit, and approved number lists.
