Galveston County Jail, TX

Physical Address
5700 Ball StGalveston, TX, 77551

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Guides for This Facility

At a Glance

Visitation

  • Parents or guardians receive the juvenile’s visitation schedule no later than the second day of detention; contact the Intake Officer on duty for the schedule.
  • Juvenile visits are limited to two visitors and last a total of 30 minutes, scheduled between 6:15pm and 7:45pm by unit assignment.
  • Approved visitors must present a picture ID and may not bring bags, purses, cell phones, or other accessories into visitation.

Communication

  • Register and schedule video visits at gtlvisitme.com; scheduling shows the visit cost and issues a confirmation email and receipt.
  • Sign in 15 minutes early for at-home video visits to test your connection and arrive at least 15 minutes early with a valid photo ID for on-site video visits.
  • Scheduling services are free, but some visit types (including video) may carry fees that are displayed at the time of scheduling.

Sending Money

  • Automated deposits via AdvancePay, PIN Debit and DebitLink are available immediately; automated Trust Fund deposits are transmitted to the facility within one business day.
  • Trust Fund deposits can be made 24/7 by phone or internet; mailed deposits and retail payments are generally processed the next business day after receipt.
  • To send an AdvancePay payment by mail, include the inmate account number and mail a check or money order to the AdvancePay Service Department PO BOX provided by the vendor.

Contact Info

  • Visitor Support phone: (855) 208-7349.
  • Visitor customer service hours are 6 AM–4 PM MST Monday–Friday and 7 AM–4 PM MST Saturday–Sunday.
  • ConnectNetwork/GTL customer service and automated payment numbers are provided for payments and account help.

Facility Info

  • Galveston County uses a Financial Affidavit and the Personal Bond Static Pretrial Assessment to help magistrates evaluate ability to pay and likelihood of returning to court.
  • Texas Code of Criminal Procedure §17.42 establishes the law related to Personal Bond Offices in Texas.
  • After arrest, standard booking steps include a search, inventorying property, photographing, and fingerprinting before a magistrate appearance.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

Galveston County Juvenile Detention provides parents or guardians with the child's visitation schedule no later than the second day of detention. For schedule questions, contact the Intake Officer on duty. In-person visits last 30 minutes total and are limited to two visitors, with times assigned by the child's unit between 6:15pm and 7:45pm. Approved visitors must show a valid photo ID—bags, purses, cell phones, and other accessories aren't allowed in visitation. Smoking, eating, and delivering contraband are prohibited. Siblings and other relatives can only visit if the Deputy Director-Detention or Detention Superintendent expressly permits it. Attorneys may visit at any time. For divorced parents, the parent with legal custody has first priority to visit. The other parent's access is at the Intake Officer's discretion—call the facility main line for help.

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Communication

To schedule a video visit with someone at Galveston County Jail, register at gtlvisitme.com, select Galveston County Jail and the inmate, then click

Sending Money

You can fund an inmate account at Galveston County Jail using AdvancePay, PIN Debit, DebitLink, ConnectNetwork retail cash deposits, or the facility Trust Fund phone/internet options. Automated deposits through AdvancePay, PIN Debit, and DebitLink are available immediately. Automated Trust Fund deposits are transmitted to the facility within one business day. Mailed deposits and retail cash deposits are generally processed the next business day after receipt. To mail an AdvancePay payment, include the inmate/account number and send a check or money order to the AdvancePay Service Department PO BOX listed in the vendor's instructions. Trust Fund deposits commonly range between $10 and $100, and all Trust Fund deposits are final—no refunds. PIN Debit funds are for phone calls only; unused PIN Debit funds are refunded on release.

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Contact

For visitor-related questions at Galveston County Jail, call the dedicated Visitor Support line: (855) 208-7349. Hours are in MST: 6 AM–4 PM Monday–Friday and 7 AM–4 PM Saturday–Sunday. For money-related issues, the facility directs you to ConnectNetwork/GTL contacts, including customer service and automated payment numbers. Toll-free lines are available for Trust Fund and PIN Debit help. Call Visitor Support for scheduling or general visitor questions. Use the ConnectNetwork/GTL numbers for deposits or PIN/debit payment problems. Before you call, have the detainee's identifying details ready and any required visitor documentation on hand.

Common Questions

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Q

What are the visiting hours at Galveston County Juvenile Detention?

Visits are scheduled by unit between 6:15pm and 7:45pm. Each visit is 30 minutes total and limited to two visitors.

Visitation
Q

Who is allowed to visit my child? Can siblings or other relatives visit?

Parents or legal guardians are normally the visitors for a juvenile. Siblings or other relatives can only visit if the Deputy Director-Detention or Detention Superintendent grants permission. Attorneys may visit at any time.

Visitation
Q

What ID and personal items do I need to bring for a visit at Galveston County Juvenile Detention?

Bring a valid picture ID—approved visitors must present it to enter. Don’t bring bags, purses, cell phones, or other accessories; smoking, eating, and delivering contraband are also prohibited.

Visitation
Q

How do I schedule a video visit with an inmate at Galveston County Jail?

Register at gtlvisitme.com, select Galveston County Jail and the inmate, then click

Communication
Q

What payment methods are accepted for Galveston County Jail video visits?

Fee-based video visits require payment information during scheduling. ConnectNetwork accepts debit cards, charge cards, and Visa/Mastercard gift cards; messaging credits and replies can be purchased with Visa, Mastercard, or Discover.

Communication
Q

When should I sign in or arrive for a scheduled video visit at Galveston County Jail?

For at-home video visits, sign in 15 minutes early to test your connection. For on-site visits, arrive at least 15 minutes early and bring a valid photo ID.

Communication

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Did You Know?

At Galveston County Jail (TX), automated deposits via AdvancePay, PinDebit, and DebitLink post immediately. Automated Trust Fund deposits are transmitted to the facility within one business day.

This guide is based on feedback from 210 families and official facility documentation. Learn how we verify