How to Send Money to Someone at Galveston County Juvenile Detention

Pick a PIN Debit deposit if phone calls are your goal. PIN Debit accounts only cover calls - not commissary or anything else. The upside? If there's money left when the youth is released, unused funds get refunded to you.

Go with a Trust Fund deposit if you're helping with commissary spending. You can make Trust Fund deposits 24/7 by phone or online, including from your phone. Most people send between $10 and $100. One thing to know: Trust Fund deposits are final. No refunds.

1. Create or sign in to your ConnectNetwork account - this is required before you can fund services like PIN Debit or Trust Fund.
2. Select the facility - during setup you’ll be prompted to pick the correct facility.
3. Add the youth/inmate you want to support - once added, you can choose the deposit type and submit payments.
4. Make your deposit - if you deposit by phone, be ready to provide the facility “Site ID” if the system asks for it (it’s listed on each facility page when needed).

ConnectNetwork gives you several ways to send money, and your choice affects how fast funds arrive. Automated deposits - online, mobile app, phone, or kiosk - for AdvancePay, PinDebit, and DebitLink are available immediately. Trust Fund deposits through those same channels aren't instant; they're transmitted to the facility within one business day. Mail or retail payments? Those are generally processed the next business day after they're received, and when funds can actually be used depends on facility policy.

• ✓ Write a check or money order payable to “AdvancePay Service Department.”
• ✓ Include your account number with the payment.
• ✓ Mail it to: AdvancePay Service Department, PO BOX 209722, Dallas, TX 75320-9722 (GTL/DSI/PCS accounts).

Prefer paying in cash? ConnectNetwork works with about 26,000 retail locations nationwide. Start the payment in your ConnectNetwork account online, then head to a participating store - like Walmart or Kroger - to complete the transaction with cash.

Need funds available right away for phone calls? Automated deposits (online, app, phone, or kiosk) to AdvancePay, PinDebit, and DebitLink are available immediately. Trust Fund works differently - automated deposits are transmitted to the facility within one business day, and then the facility's policies control when money becomes usable. Mailed and retail cash payments are generally processed the next business day after they're received, with availability still subject to facility policy.

Most Trust Fund deposits fall between $10 and $100. Before you hit submit, double-check you're funding the right person and the right account type. Trust Fund deposits are final - no refunds.

PIN Debit is more limited: it's for phone calls only. But if money remains in the account when the youth is released, those unused funds get refunded to the sender.

Verify Before Send

• ✓ Confirm which ConnectNetwork services Galveston County Juvenile Detention accepts for the youth you’re trying to support.
• ✓ If you’re depositing by phone, check whether you’ll need the facility Site ID (it’s shown on the facility page if required).
• ✓ Verify any fees and the correct payment flow inside your ConnectNetwork account.
• ✓ If you need phone support, use the automated payment lines: Trust Fund (888) 988-4768 or PIN Debit (855) 706-2445.
• ✓ For facility help, contact Galveston County Juvenile Detention at (409) 770-5900.

Something look off? Maybe the facility isn't showing up right, you're unsure which account to fund, or you're stuck on a phone deposit. Pause and confirm before sending money. ConnectNetwork support can help with payment issues, and the juvenile detention facility can confirm what's currently accepted and how funds are applied.