Using VINE to Track Custody Status for Someone at Garden State Youth C.F.

VINE is a free service that lets you anonymously check the custody status of someone housed at Garden State Youth C.F. Need to confirm where someone is? Want reassurance that nothing has changed? VINE gives you a direct way to check without waiting for updates to trickle through other channels.

Want updates sent to you automatically? Register with VINE and choose how you'd like to be notified about custody changes for someone at Garden State Youth C.F. You can sign up by phone, through the VINE website, or using the mobile app. Once registered, VINE sends automated notifications by phone call, text message, email, or through the app. Pick whichever method you'll see fastest - especially if you're trying to stay on top of transfers or release updates.

• ✓ Register by phone using the VINE toll-free number
• ✓ Register online using the VINE website
• ✓ Register using the VINE mobile app
• ✓ Choose how you want to get alerts: phone call, text, email, or app notifications

After registering, VINE can alert you to a range of custody events: release, transfer, escape, return from escape, out-to-court, DOC parole actions, and death. Not every situation involves every status type, but knowing what VINE covers helps you interpret alerts when they arrive. Transfer and out-to-court notifications are especially useful - they explain why you suddenly can't reach someone where you expected them to be.

Forgot your VINE PIN? You don't have to start over. Call the toll-free VINE number and press zero to reach an operator who can reset your PIN or cancel notifications. Operators are available 24/7, so you can get help even if something comes up at night or on a weekend.

1. Call the VINE toll-free number - use the same phone option you registered with.
2. Press 0 - this transfers you to an operator.
3. Ask for what you need - the operator can help reset your PIN or cancel notifications.
4. Use the help line anytime - operators are available 24/7.