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Why Video Calls at Garden State Youth Are Only Available Monday Through Friday

Trying to schedule a video call with someone at Garden State Youth C.F.? The biggest hurdle is timing: NJDOC only runs videoconferences on weekdays during business hours. Here's how the schedule works and how to plan around it.

• 2 min read • nj.gov
Why Video Calls at Garden State Youth Are Only Available Monday Through Friday

Videoconference hours at Garden State Youth C.F. run from 8:00 AM to 4:00 PM, Monday through Friday. That 4:00 PM cutoff is firm - no call can extend past it.

Since calls can't run past 4:00 PM, aim to start your videoconference at least one hour before closing. Late-afternoon slots are tight. If anything runs long, there's no wiggle room to extend.

Garden State Youth C.F. doesn't schedule videoconferences on weekends or state holidays. If weekday slots fill up, they don't spill over into Saturday or Sunday - your options stay within the Monday–Friday window.

Sessions outside normal hours are possible but not guaranteed. They require mutual agreement and advance arrangements through the NJDOC videoconferencing coordinator. Requests must be faxed to the facility's coordinator at least 48 hours ahead - and that 48-hour window excludes weekends and holidays.

Planning Advice

  • ✓ Aim for morning or early-afternoon time slots within the 8:00 AM–4:00 PM, Monday–Friday window.
  • ✓ Avoid asking for a start time too close to 4:00 PM, since calls won’t be scheduled to end after 4:00 PM.
  • ✓ Build in extra lead time around state holidays, since weekends and holidays don’t count toward the 48-hour advance window.
Why Video Calls at Garden State Youth Are Only Available Monday Through Friday
  1. Decide what you’re requesting - if you need a time outside the normal weekday window, be ready to explain why.
  2. Send the request by fax - requests must be sent via fax to the facility’s videoconferencing coordinator or designee.
  3. Meet the lead-time rule - fax the request at least 48 hours in advance, not counting weekends and holidays.
  4. Use the NJDOC contact list for the right destination - the facility coordinator/designee contact information is maintained in NJDOC’s facility contact list.

Note: Calls outside normal hours require agreement from both agencies and advance coordination through the NJDOC VTC Coordinator. Remember, the 48-hour fax deadline doesn't count weekends or holidays - plan accordingly.

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