How to Visit Someone at Garfield County Jail: In-Person Booths vs. Remote Video Visits

You have two options at Garfield County Jail. The first: public video visitation booths in the jail reception room on the north side of the building. These are free, first-come first-served, and meant for quick on-site visits. Can't make it to the jail? Use remote video visitation through gettingout.com instead. You'll need to create an account, and there's a fee involved. Before your first visit, make sure your device and internet connection are solid - technical issues can cut visits short.

• ✓ Use the public video booths if you’re visiting on-site and want the simplest setup (no online account required).
• ✓ Choose the public booths if you’re okay with first-come, first-served access and a short visit.
• ✓ Pick remote video visitation through gettingout.com if you need to visit from home or while traveling.
• ✓ Use remote visits if you’re comfortable creating an account online and paying the required fees.
• ✓ Keep in mind that remote visits rely on your internet/mobile connection, while the on-site booths are in the jail reception room on the north side of the building.

Public visitation runs daily in three blocks: 8:00 am–11:00 am, 1:00 pm–4:00 pm, and 7:30 pm–10:30 pm. Whether you're visiting in person or remotely, plan around these windows.

For on-site visits, head to the public video visitation booths in the jail reception room on the north side of the building. This is where you'll connect by video when you're physically at the jail.

• ✓ Booths are first come, first serve.
• ✓ Each visit is limited to 15 minutes.
• ✓ You may only visit 1 inmate per day using the public visitation booths.

1. Create your gettingout.com account - remote video visitation is provided through gettingout.com, and you’ll need an account before you can visit.
2. Plan for fees - remote video visits are fee-based, so be ready to add funds or pay as required before you try to connect.
3. Connect for your visit - once your account is set up and funded, you can use your internet connection (or mobile app) to start a remote video visit when you and the inmate are both available.

Don't expect staff to help coordinate visits. Garfield County Sheriff's Office employees can't pass messages to inmates or check whether someone is available. When you start a video visit, the housing pod kiosk alerts the inmate that a visit is incoming - but that's it.

The inmate needs to tell you when they're available. Not everyone can visit during regular hours, and anyone under disciplinary sanction won't be able to participate at all. For remote visits, timing is everything. The inmate has to be available when the call comes through and must accept the visit for it to connect.

Practical-tips

• ✓ Use the three daily visitation windows to plan your day: 8:00 am–11:00 am, 1:00 pm–4:00 pm, and 7:30 pm–10:30 pm.
• ✓ If you’re using the public booths, arrive early within the time block since access is first come, first serve.
• ✓ Remember the booth visit is only 15 minutes, and you can only visit 1 inmate per day on the public booths.
• ✓ If you’re visiting remotely, set up your gettingout.com account ahead of time so you’re not troubleshooting during the visit window.
• ✓ Budget for the fact that remote video visitation through gettingout.com is fee-based.