How to Contact an Inmate at Garland County Detention (AR)

Garland County Detention runs all visits through a video visitation vendor system (Smart/Smart.JailMail). You'll need to create an account with that vendor before you can schedule anything. No walk-ins. Even for on-site visits, you need an appointment booked through the vendor at least 24 hours in advance. Show up without one and you won't get in. Mail works differently. All inmate postal mail must go through Smart Communications to the detention center's designated PO Box. Print the inmate's name and booking/ID number clearly on the outside of the envelope or postcard so it gets matched to the right person.

Steps to Follow

• ✓ Set up your account with the facility’s video visitation vendor (Smart/Smart.JailMail) before you try to schedule any visit.
• ✓ Schedule an on-site visit through the video visitation vendor at least 24 hours ahead of time, and make sure you have a confirmed appointment.
• ✓ Schedule an off-site (remote) video visit through the same vendor at least 24 hours ahead of time, and expect a charge for remote visits.
• ✓ Send postal mail through Smart Communications to the detention center’s designated PO Box, and write the inmate’s name and booking/ID number clearly on the outside of the envelope or postcard.

Before you make the trip or pay for a remote visit, take a few minutes to confirm the details. Log into the vendor system and verify the account setup process, how far ahead appointments are released, and whether there are scheduling cutoffs beyond the 24-hours-in-advance requirement. Planning a remote video visit instead? Check the current pricing inside the vendor's system. Remote visits carry a fee, and rates can change. For mail, confirm the exact Smart Communications mailing address and PO Box for Garland County Detention. Don't assume the jail's street address works for inmate letters. Double-check the required formatting for the inmate's name and booking/ID number on the outside of the envelope so your mail actually reaches the right person.