Send Photos & Mail at Garland County Detention

How to send messages, photos, and packages

Overview

Garland County Detention uses a vendor-based communication system. Before scheduling an on-site or video visit, you'll need to create an account with the facility's approved video visitation vendor. All visits are appointment-only and must be booked through the vendor at least 24 hours in advance. Only a few small items can be shown during a visit: eyeglasses, false teeth, pictures, and schoolwork. Staff must clear each item before it's shown through the glass or on the video screen. Conduct rules are strictly enforced. Do not make gang signs, strike the video screen, act loud or disorderly, or make threatening statements or gestures. For phone calls, messaging, and video access, set up and fund your vendor account and make sure you have a compatible device based on the vendor's requirements.

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Quick Facts

  • Visitors must create an account with the facility’s video visitation vendor before visiting.
  • On-site and video visits must be scheduled through the vendor at least 24 hours in advance and require an appointment.
  • Permitted small items include eyeglasses, false teeth, pictures, and schoolwork; staff will show and clear these items through the glass or video screen.
  • Visitors must not make gang signs, strike the video screen, be loud or disorderly, or make threatening statements or gestures during visits.

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Common Questions

How do I set up an account to use video visits at Garland County Detention?

Create an account with the facility’s approved video visitation vendor before you try to schedule or join a visit. Follow the vendor’s sign-up steps and any device or software requirements listed by the vendor.

How far in advance must I schedule a visit at Garland County Detention?

Both on-site and video visits must be scheduled through the video visitation vendor at least 24 hours in advance. Every visit requires an appointment.

What can I bring to a visit and what behavior is not allowed?

Only small items like eyeglasses, false teeth, pictures, or schoolwork can be shown, and staff must clear them before they're displayed through the glass or on the video screen. During visits, do not make gang signs, strike the video screen, act loud or disorderly, or make threatening statements or gestures.

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