How to send messages, photos, and packages
Garland County Detention uses a vendor-based communication system. Before scheduling an on-site or video visit, you'll need to create an account with the facility's approved video visitation vendor. All visits are appointment-only and must be booked through the vendor at least 24 hours in advance. Only a few small items can be shown during a visit: eyeglasses, false teeth, pictures, and schoolwork. Staff must clear each item before it's shown through the glass or on the video screen. Conduct rules are strictly enforced. Do not make gang signs, strike the video screen, act loud or disorderly, or make threatening statements or gestures. For phone calls, messaging, and video access, set up and fund your vendor account and make sure you have a compatible device based on the vendor's requirements.
Search for a loved one and send messages and photos in minutes.
If your mail to someone at the Garland County Detention Center keeps getting returned, the problem is almost always the address. Here's the exact mailing address to use, what needs to go on the outside of the envelope, and how the scanning and tracking process works.
Sending a letter or card to someone at Garland County Detention? The mailing address changed in 2023, and all mail is now scanned and delivered digitally. Your loved one will see a copy on a kiosk screen—not the original paper.
Create an account with the facility’s approved video visitation vendor before you try to schedule or join a visit. Follow the vendor’s sign-up steps and any device or software requirements listed by the vendor.
Both on-site and video visits must be scheduled through the video visitation vendor at least 24 hours in advance. Every visit requires an appointment.
Only small items like eyeglasses, false teeth, pictures, or schoolwork can be shown, and staff must clear them before they're displayed through the glass or on the video screen. During visits, do not make gang signs, strike the video screen, act loud or disorderly, or make threatening statements or gestures.
Getting turned away at the door is frustrating—especially after you've already made the trip. Here's what to know about dress code and conduct rules at Garland County Detention so you don't lose your visit.
Garland County Detention offers two ways to visit: free on-site video visits on limited days, and paid remote visits you can do from home every day. Which one works best usually comes down to your schedule, how far you live from the facility, and whether you need the flexibility of daily visiting.
Want to talk with or visit someone at Garland County Detention? You'll need to set up a video visitation account and use Smart Communications for any postal mail. Here's how it all works.
