How to send messages, photos, and packages
MacDougall‑Walker C.I. offers free video visits through Microsoft Teams. You'll need a smartphone, tablet, or laptop with working video and audio. To schedule, provide a valid email address and wait for facility confirmation—your visit isn't official until you receive that confirmation. Only approved visitors can participate, meaning you must be on the incarcerated person's approved visitor list or have a completed visiting application on file. Each session allows up to three authorized adult visitors. Minors living in the household don't count toward that limit, but they can only join with a parent or guardian—and only if they aren't victims or under an active protective order. Join at least 15 minutes early for staff screening and verification. Follow the conduct and dress rules, and don't record the visit—staff record all sessions. The facility also uses approved e‑messaging and phone systems; check the facility page for provider details.
Search for a loved one and send messages and photos in minutes.
Video visits at MacDougall‑Walker are free of charge.
You’ll need Microsoft Teams on a smartphone, tablet, or laptop with working video and audio. Bring a charged device and a stable internet connection to avoid connection problems.
Join at least 15 minutes early so staff can screen and verify everyone in the session. You must be on the incarcerated person’s approved visitor list (or have a completed visiting application) and your appointment isn’t set until the facility confirms it by email. You’ll also need to follow the facility’s conduct and dress rules.
Your first visit goes smoother when you confirm a few things ahead of time: where your person is housed, whether you're on the approved list, and what you can bring through the door.
Bringing kids to a visit is doable, but the rules are specific. Here's what children need to bring, how they count toward visitor limits, and what's required for video visits.
Visiting someone at MacDougall‑Walker goes smoother when you know the rules upfront—time limits, visitor caps, contact restrictions, and what might get your visit canceled.
