How to deposit funds, commissary, and payment options
The North Carolina Department of Adult Correction uses ViaPath for deposits at Gaston Correctional Center. Options include web, mobile, phone, walk-in locations, and money orders. One key rule: only people on the offender's approved visitor list can deposit into their trust account. Deposits from anyone else get rejected. For online or mobile deposits, set up a ConnectNetwork account. Using Western Union for a cash deposit? The payment code is "NCDAC TRUST." Mailed money orders must be in U.S. dollars and are limited to $300. They typically post within ten business days, though TouchPay may make funds available sooner. Need help? Call ViaPath at 877-650-4249.
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Sending money to someone at Gaston Correctional Center is straightforward once you pick the right method and follow the deposit rules. Here are the options available through ViaPath, plus the restrictions that can cause deposits to be rejected or delayed.
Use ViaPath deposit options for NCDAC: web, mobile app, phone, walk-in locations, or mailed money orders. For online and mobile deposits, create a ConnectNetwork account. If you run into problems, call ViaPath’s toll-free line at 877-650-4249.
No. Only people identified as approved visitors for the offender can deposit into that offender’s trust account, and the vendor will reject deposits from anyone not on the approved visitor list.
Mailed money orders must be in U.S. dollars and can be up to $300 per money order. They’re typically posted within ten business days, though TouchPay may attempt to make funds available sooner. Follow the vendor’s deposit instructions and include any required deposit slip; don’t include letters, photos, staples, or extras.
Mailing a letter to someone at Gaston Correctional Center? It won't go directly to the prison. All non-legal mail routes through TextBehind in Maryland first, where it's screened, scanned, and delivered electronically to the recipient's tablet.
Before you can visit someone at Gaston Correctional Center, you need to be on their approved visitor list. Here's exactly how the NC DAC approval process works—and what tends to slow things down.
Planning an in-person visit at Gaston Correctional Center? Here's what matters: visits are appointment-only, you should confirm the day before, and there are strict limits on how often and how long you can visit.
