How to send messages, photos, and packages
Gaston Correctional Center contracts with ViaPath/GTL for inmate tablet services—phone calls, texting, digitized mail, education, and entertainment all run through these tablets. Keep in mind that state and federal taxes apply to all offender phone calls. Incarcerated people can purchase minutes for tablet entertainment at the facility canteen using their trust account funds. On your end, you'll handle most things through the vendor's app or web portal rather than the facility directly. Set up an account with ViaPath/GTL to manage calls, messaging, and video visits. Add funds through the vendor system so your loved one can place calls or use paid tablet features.
Search for a loved one and send messages and photos in minutes.
Mailing a letter to someone at Gaston Correctional Center? It won't go directly to the prison. All non-legal mail routes through TextBehind in Maryland first, where it's screened, scanned, and delivered electronically to the recipient's tablet.
ViaPath/GTL provides the tablet services at Gaston Correctional Center, including phone calls, texts, digitized mail, education, and entertainment.
Create an account with the facility’s approved communications vendor, then add funds through the vendor’s app or web portal so the incarcerated person can place calls or use paid tablet features. Applicable state and federal taxes apply to all offender phone calls.
Yes. Incarcerated people can buy minutes for tablet entertainment at the prison canteen using funds from their trust account.
Address non‑legal letters to TextBehind at P.O. Box 247, Phoenix, MD 21131. Include the offender’s full first and last name, OPUS number, and the full prison name spelled out (don’t abbreviate it).
No. Books and magazines should be ordered directly from a publisher or online retailer and shipped to the prison street address, not sent through TextBehind.
Request the original from TextBehind within 30 days; the fee is $2.50 per letter. If you don’t request it within 30 days, TextBehind will shred the original.
Before you can visit someone at Gaston Correctional Center, you need to be on their approved visitor list. Here's exactly how the NC DAC approval process works—and what tends to slow things down.
Sending money to someone at Gaston Correctional Center is straightforward once you pick the right method and follow the deposit rules. Here are the options available through ViaPath, plus the restrictions that can cause deposits to be rejected or delayed.
Planning an in-person visit at Gaston Correctional Center? Here's what matters: visits are appointment-only, you should confirm the day before, and there are strict limits on how often and how long you can visit.
