How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Gateway Rehabilitation Center - Main Campus.

Sending Photos and Postcards

A great way to send love and support to a loved one at Gateway Rehabilitation Center - Main Campus is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Gateway Rehabilitation Center - Main Campus.

Frequently asked questions about Gateway Rehabilitation Center - Main Campus

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Gateway Rehabilitation Center - Main Campus.

2. How much does it cost to send a message to Gateway Rehabilitation Center - Main Campus?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Gateway Rehabilitation Center - Main Campus?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Gateway Rehabilitation Center - Main Campus. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Gateway Rehabilitation Center - Main Campus. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Gateway Rehabilitation Center - Main Campus?

   Mailing address:

   Gateway Rehabilitation Center - Main Campus
   100 Moffett Run Rd
   Aliquippa, PA 15001
   Phone: (412) 604-8900

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Gateway Rehabilitation Center - Main Campus?

   Visiting hours at Gateway Rehabilitation Center - Main Campus vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (412) 604-8900 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Gateway Rehabilitation Center - Main Campus?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Gateway Rehabilitation Center - Main Campus for their specific mail policies.

7. How do I send money to an inmate at Gateway Rehabilitation Center - Main Campus?

   You can send money to an inmate at Gateway Rehabilitation Center - Main Campus through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Gateway Rehabilitation Center - Main Campus?

   Many facilities now offer video visitation as an alternative to in-person visits. At Gateway Rehabilitation Center - Main Campus, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Gateway Rehabilitation Center - Main Campus?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Gateway Rehabilitation Center - Main Campus for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Gateway Rehabilitation Center - Main Campus, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Evidence-Based Treatment and Comprehensive Recovery Support

Gateway Rehabilitation Center structures its services around individualized treatment plans that incorporate evidence-based practices to address the comprehensive needs of each person in recovery. The facility provides comprehensive withdrawal management services alongside both inpatient and outpatient rehabilitation programs. Their treatment approach includes individual and family counseling, medications for substance use disorder, and peer-to-peer recovery support programs. The center also operates specialized adolescent programs and family-focused services, recognizing that addiction affects entire family systems. Additionally, Gateway offers telehealth services and community blended recovery options, providing flexible access to care that accommodates different schedules and circumstances.

The facility’s “Hope From Home” virtual recovery program delivers treatment through a secure online portal, allowing individuals to access services remotely when needed. Gateway maintains partnerships with employers and Employee Assistance Programs (EAPs) to provide work-integrated recovery services that help individuals maintain their professional responsibilities while receiving treatment. Beyond clinical services, the center may offer educational programming, vocational counseling, and life skills training to support long-term recovery goals. Support services typically include case management, discharge planning, and connections to community resources such as housing assistance and continuing education opportunities.

Gateway Rehabilitation Center has been serving the Western Pennsylvania region since 1972, providing 24-hour assessment and admission services. The facility may also offer recreational therapy, wellness programming, and structured group activities as part of its comprehensive approach to addiction recovery and personal renewal.

Daily Life & Visitation

At Gateway Rehabilitation Center, residents participate in comprehensive recovery services designed around evidence-based treatment approaches that have supported Western Pennsylvania communities since 1972. The facility operates with 24-hour assessment and admission capabilities, ensuring that individuals can access care when they need it most. Treatment programs typically include individual therapy sessions, family counseling, and peer-to-peer recovery support activities that may be scheduled throughout the day. The center’s approach emphasizes individualized treatment plans, meaning that each person’s daily schedule may vary based on their specific recovery needs and program level.

The facility offers multiple levels of care, from inpatient rehabilitation to outpatient services and telehealth options through their “Hope From Home” virtual recovery program. Residents in inpatient programs often follow structured daily routines that may include group therapy sessions, educational workshops, medication management appointments, and recreational activities in what staff and former residents describe as a clean and comforting environment. Family involvement appears to be a significant component of the treatment approach, with dedicated family programs that likely include scheduled visitation times and family therapy sessions designed to support the recovery process.

Gateway Rehab’s comprehensive services extend beyond traditional treatment to include specialized programs for adolescents and workplace-integrated recovery options that work with employers and Employee Assistance Programs. The facility typically maintains professional standards for communication and visitation policies, though specific details would be provided during the admission process. Former residents have noted the patience and one-on-one attention provided by staff members, suggesting that daily interactions focus on supportive, individualized care throughout the recovery journey.