How to Visit Facility
Visiting starts with setting up the right account and using the scheduling system. Here's what to do first, and what to double-check before you go.
Before you plan a visit, create a Securus account. You'll need this set up before your loved one's facility transition, so do it early. Waiting until the last minute can mean scrambling when you're ready to schedule.
Once your account is ready, sign in to the visit scheduling site. This is where you'll book and manage all your visits, so keep your login info somewhere accessible.
Tip: Using the inmate visitation scheduling system can help you avoid long lines by reserving your visitation time ahead of time.
Steps to Follow
- ✓ Create a Securus account before your loved one’s facility transition.
- ✓ Sign in to the visit scheduling site to schedule and manage upcoming visits.
- ✓ Reserve a visitation time through the scheduling system to help skip long lines.
Double-check the timing for the Securus account requirement. You need the account set up before your loved one's facility transition. Find out exactly when that transition happens and whether any extra steps are needed to get your account ready.
Verify you're using the correct scheduling site for this facility and that your login works. If you can't access the scheduling page or your credentials fail, confirm you're in the right portal for booking visits with your loved one.
Note: Ask whether reserving a time actually lets you skip the line at this facility, and whether there are limits on how many reservations you can make.
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