The Real Cost of Staying in Touch: Fees, Limits, and What Inmates Can Buy at George W. Hill

Sending money to someone at George W. Hill is straightforward—but fees, deposit limits, and posting times can catch families off guard. Here's how deposits work, what they cost, and what that money can actually buy once it hits an inmate's account.

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The Real Cost of Staying in Touch: Fees, Limits, and What Inmates Can Buy at George W. Hill

Families add money to an inmate's account at George W. Hill in three main ways: electronic deposits, mailed money orders, or kiosk deposits. Electronic deposits work best when you need funds to arrive quickly. Mailed money orders are a good option if you're planning ahead and prefer not to use a card. Sending a money order? Pay close attention to the payee line. Money orders should be made payable to the inmate or to the facility, but exact requirements can vary - confirm before you send. Timing differs by method. Electronic deposits typically post within 24–48 hours. Mailed money orders take about 5–7 business days. Kiosk deposits are usually available immediately.

Need help with a deposit? Contact George W. Hill at (610) 361-3200, reach out to the payment service’s customer support, or visit the facility during business hours for in-person assistance.

Need the money available fast? Kiosk deposits at George W. Hill are typically available immediately. Electronic deposits are also quick - they usually post within 24–48 hours. Mailed money orders are the slowest option. Between mail delivery and processing, expect about 5–7 business days. If your loved one is waiting on basics like hygiene items or phone time, that delay adds up. Pick the method that matches the urgency.

Fees hit hardest with electronic deposits. At George W. Hill, transaction fees typically range from $2.95 to $11.95 depending on the provider and payment method. Check the fee screen before you hit

Deposit limits affect how you plan. George W. Hill commonly enforces per-transaction limits in the $200–$500 range, with monthly caps around $1,000–$2,000. Try to send more than allowed and your payment may be rejected or delayed. If you're sending a larger amount - or coordinating with other family members - confirm current limits with the facility or payment service first. Otherwise you risk wasted time and extra fees from splitting payments incorrectly.

Once money lands in an inmate's account at George W. Hill, it covers everyday needs and communication. Most people use it for commissary basics - snacks, hygiene products, stationery. Account funds also pay for phone calls and emails. And the balance doesn't always go toward optional purchases: medical co-pays and court-ordered fees may be deducted automatically. Keep that in mind when budgeting - the amount you send isn't always the amount available for commissary.

The Real Cost of Staying in Touch: Fees, Limits, and What Inmates Can Buy at George W. Hill

Practical Tips

  • Check the fee before you submit an electronic deposit - transaction fees typically run $2.95–$11.95.
  • Use an electronic deposit when timing matters; these typically post within 24–48 hours.
  • Use the kiosk when you need funds available right away; kiosk deposits are typically available immediately.
  • If you mail a money order, plan for the slower timeline - posting typically takes about 5–7 business days.
  • Save your confirmation number, receipt, or screenshots in case you need to track down a missing deposit.

Double-check before you send: Confirm who the money order should be made payable to, and verify current deposit limits with the facility or payment service so your payment doesn’t get rejected or held up.

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