How to send messages, photos, and packages
George W. Hill Correctional Facility offers remote video visitation Monday–Friday from 9:00am to 9:55pm. Exact times depend on the incarcerated person's housing assignment. All video visits happen from a remote location and must be scheduled 2 to 7 days in advance. The process works through GTL: the inmate submits a visitor list to their Case Manager, and once you're approved, you register on the GTL site and pick an available timeslot. You'll also need the VisBridge desktop application for online video visits—download and test it before your appointment to avoid technical problems. All video visits are audio/video recorded and monitored. Inappropriate dress or behavior can end the visit immediately and may affect future visiting privileges.
Search for a loved one and send messages and photos in minutes.
Mail gets rejected at George W. Hill when something extra ends up in the envelope—or when a book or magazine doesn't come from an approved source. Follow these rules to make sure your letter or publication actually gets through.
If you've looked up how to mail something to someone at George W. Hill, you've probably run into two different addresses — and they don't match. Misaddressed mail (especially money orders) can get delayed or returned. Your safest move: verify the correct mailing address with the facility before sending anything.
Surprised to see a Maryland address for George W. Hill mail? You're not alone. The facility uses a mail-scanning program that changes where you send letters—and how your loved one actually receives them.
Video visits are available Monday through Friday from 9:00am to 9:55pm. Visiting times operate by housing assignment.
First, the inmate submits a visitor list to their Case Manager for approval. After you’re approved, register on the GTL site and choose a timeslot within the facility’s 2–7 day scheduling window.
Yes. GTL requires the VisBridge desktop application for online video visits—download and test it before your scheduled time. Video visits are audio/video recorded and monitored. Inappropriate dress or behavior can end the visit and may lead to a suspension of future visits.
George W. Hill scans most incoming paper mail and delivers it digitally to inmate tablets. Non-legal mail goes through the facility's scanning workflow.
Yes, but books, magazines, newspapers, and religious literature must come directly from the publisher or a bookstore, and hardcover books aren’t allowed. Bookstore shipments are limited to four items in a 30-day period; publisher shipments aren’t limited.
Tablets are provided through ViaPath. To send digital messages or add funds to a tablet account, you’ll need to create a GettingOut account.
Your first visit can feel overwhelming, but it's manageable once you know the timing, paperwork, and check-in steps. This guide covers how to plan your arrival, get scheduled, and avoid the most common reasons people get turned away.
Want to get a message or photo to someone at George W. Hill fast? The delivery method you choose matters — and so does the facility's approval process. Here's what to actually expect so you can plan around real timelines.
In-person visits at George W. Hill start with the incarcerated person—not you. Once they've added you to their approved list, you'll use GTL VisitMe to register and pick a time slot.
