Setting Up a Phone Account with Securus for Loved Ones at Gilmer County Jail

You can set up calling through Securus with either a pre-paid collect account or a direct-bill account. Not sure which one works best for your phone number? Call Securus at 1-800-844-6591 and they can help you choose the right setup or troubleshoot an existing account.

If you're funding a pre-paid collect account, keep the deposit cap in mind. You can only add $200.00 per deposit, so larger amounts will need to be split across multiple transactions.

Calls through Securus may be monitored and recorded. Assume anything you say could be listened to later, so keep conversations focused on family updates and practical matters. A few technical rules can cut a call short. Call forwarding and three-way calling aren't allowed, and calls max out at 25 minutes. Your phone number also has to be on the person's approved Call Allow List before calls can connect, so make sure they've added you.

Call costs vary based on Securus rate schedules and call type. Before adding money or accepting a bunch of calls, check the posted rates for Gilmer County Jail so you know what a full call will cost. If you're unsure which account type fits your situation or what rate applies to your number, call Securus at 1-800-844-6591 for a quick answer.

1. Find the per-minute rate for your call type: Use the Securus rate information for this facility to identify the correct per-minute price.
2. Assume a full-length call: The maximum time allowed per call is 25 minutes, so that is a realistic “worst case” for a single call.
3. Multiply rate by minutes: Per-minute rate × 25 minutes = the call cost for a max-length call.
4. Budget for multiple calls: If you expect several calls a week, multiply your per-call estimate by the number of calls you typically answer.

• ✓ Keep the $200.00 maximum per deposit in mind when adding funds to a Securus pre-paid collect account.
• ✓ Make sure your phone number is on the offender’s Call Allow List, otherwise the call may not connect even if your account has funds.

First time setting this up? Do a quick verification call before depositing a large amount. Securus can walk you through creating the right account type for Gilmer County Jail and confirm any limits, including the $200.00 maximum per deposit for pre-paid collect funding. Call them at 1-800-844-6591.