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Filing a Complaint About a Deputy or Detention Officer at Glynn County Sheriff's Office: What to Expect

Filing a complaint can feel intimidating—especially when it involves someone with authority over you or your loved one. Here's how the complaint process works at the Glynn County Sheriff's Office, where to send your paperwork, and what to expect afterward.

3 min read content.glynncounty.org
Filing a Complaint About a Deputy or Detention Officer at Glynn County Sheriff's Office: What to Expect

Citizen complaints go through the Office of Professional Standards. Once you file, the Commander assigns a Deputy Sheriff to investigate. That deputy gathers information on each allegation you reported. After the investigation wraps up, the Sheriff and others in the chain of command make the final disposition - the official decision on the outcome.

Filing in writing? Use the Sheriff's Office complaint form. One practical benefit: it includes the mailing address right on it. Send your completed paperwork to 100 Sulphur Springs Road, Brunswick, Georgia 31520 - or drop it off in person at the same address.

  • Call the Sheriff’s Office at (912) 554-7600 (this number is listed on the complaint form).
  • Fax documents to (912) 554-7681 (the complaint form lists this facsimile number).

Once your complaint is filed, the Office of Professional Standards Commander assigns a Deputy Sheriff to investigate. Their job is to gather information on each allegation you raised. The Office then evaluates what happened based on your account and whatever they uncover during the investigation.

When the investigation is complete, you should receive written notification explaining the findings and whether your allegations were substantiated. The final disposition - the official outcome - is decided by the Sheriff and others in the deputy or detention officer's chain of command.

The Glynn County Sheriff's Office keeps complaints against employees - along with related reports and findings - for at least five years. If you might need to follow up later, keep your own copy too. A photo or scan of what you submitted, plus notes on dates, times, and witnesses, can help.

Filing a Complaint About a Deputy or Detention Officer at Glynn County Sheriff's Office: What to Expect

Tips Effective Complaint

  • Use the Sheriff’s Office complaint form and write clearly so each allegation is easy to understand.
  • Include the basics: what happened, when and where it happened, and who was involved (names if you know them).
  • Add identifying details when you can (for example: badge name/number, patrol car number, housing unit, or shift), plus any witnesses and how to reach them.
  • Attach supporting documents if you have them (letters, receipts, medical paperwork, screenshots, or incident notes).
  • Keep a copy of everything you submit and note the date you sent it.
  • Use the contact details shown on the form if you need to send or confirm information: (912) 554-7600 (phone) and (912) 554-7681 (fax).
  • Expect a written notification at the end of the investigation telling you the findings and whether the allegations were substantiated.

Note: The complaint form warns against making knowingly false statements. Stick to what you personally saw, heard, or can document. You'll be in a stronger position to get a clear written finding when the investigation concludes.

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