How to Schedule a Video Visit (Tablet or Remote Kiosk) with Someone at Goodman Unit

"Video visit" at Goodman Unit actually means two different things, and they're scheduled completely differently. A remote (kiosk) video visit is a live video call through a kiosk - you schedule it through the vendor website. A tablet video visit is a separate program scheduled online through the TDCJ visitation portal using the TDCJ Online Visitation Scheduler. When you're picking a visit type in the TDCJ scheduler, look for Video/Tablet. This is its own option and is not the same as the Securus Video program.

1. Start your account in the TDCJ Online Visitation Scheduler - you’ll create your own login to schedule a Video/Tablet visit.
2. Submit a valid email address - after you submit it, the system sends you an email.
3. Use the 7-digit validation code - the email includes a 7-digit validation code and a registration link.
4. Finish registration through that link - once your account setup is complete, you can move on to adding the inmate and requesting approval.

Once you're logged into the scheduler, add the inmate to your profile using their TDCJ/SID number. Enter it exactly as an 8-digit number - this matters when searching and submitting. You'll choose your relationship and submit a relationship request, which goes to the inmate's unit for TDCJ staff to verify. When you see visit type options, select Video/Tablet for a tablet visit. Remember, this is separate from the Securus Video program.

For a remote (kiosk) video visit, skip the TDCJ visitation portal entirely. These visits are scheduled through the vendor website. When available for eligible inmates, remote kiosk visits may occur once per month for up to 60 minutes.

Can't find Video/Tablet as an option? Or the time slot you want isn't showing up? Availability depends on several behind-the-scenes factors: whether your relationship request has been verified, the unit's visitation setup, and the inmate's current visitation privileges. One more thing - unit visitation schedules on the TDCJ website change frequently. They're updated once daily on weekdays and multiple times per day on visitation days. Call the unit to confirm before making the trip.

• ✓ Locate the email with your 7-digit validation code and complete your scheduler registration.
• ✓ Double-check you have the inmate’s exact 8-digit TDCJ/SID number before you submit the relationship request.
• ✓ Check the posted schedule updates, then call the unit for final confirmation before you travel.