How to Add Money to an Inmate's Phone or Video Account at Grant County Jail
If calls or video messages aren't going through at Grant County Jail, it's almost always a funding issue. Here's how communication at the dorm kiosks gets paid for, plus what your loved one needs to actually place calls.
Grant County Jail offers voice calls, video calls, and video messages through kiosks in each dorm common area. All kiosk communications are recorded. Calls can only go through if the recipient has a prepaid HomeWAV account or if the inmate pays using phone time purchased through commissary. To get communication working again, pick your route: add funds to the HomeWAV account from the outside, or make sure your loved one has enough money to buy phone time through commissary.
Option Homewav
- ✓ Call HomeWAV to add money: 1-844-394-6639
- ✓ Add money through the HomeWAV app/website: https://app.homewav.com
The other option is having the inmate buy phone time through commissary. Your loved one uses their weekly commissary order to purchase phone time, then uses that balance to place calls from the dorm kiosk.
Even with a funded account, your loved one still needs their telephone PIN to place calls. Grant County Jail issues this PIN at booking, and it must be kept confidential. The same goes for the commissary PIN - sharing either one or leaving paperwork visible can create problems fast.
Tip: Keep PINs private - Grant County Jail warns inmates to protect both their telephone and commissary PINs. To add money from the outside, use the official HomeWAV options (1-844-394-6639 or https://app.homewav.com). And remember: all kiosk calls and video are recorded.
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