What Happens If You Break the Rules During a Video Visit at Grant County Jail
Video visits at Grant County Jail can end fast if someone breaks the rules. Here's what gets a visit stopped, what happens next, and why recording and monitoring should shape what you say—and what you don't.
Video visits at Grant County Jail are recorded. The jail monitors and retains all kiosk communications, and there's no expectation of privacy for non-privileged use. Assume anything said during a regular video visit can be reviewed later.
Note: Privileged communication with an attorney is treated differently. For everything else, plan on your kiosk communications being recorded, monitored, and retained.
Prohibited Actions Stop Visit
- ✓ Being disruptive during the video visit (at home or on the jail’s lobby monitor)
- ✓ Acting inappropriately during the visit
- ✓ Not being properly dressed
- ✓ Any nudity during the visit
- ✓ Wearing lingerie, swimsuits, see-through clothing, provocative clothing, or tight-fitting clothing
- ✓ Removing clothing during the visit
- ✓ Recording the video visit session (for any purpose)
Recording is explicitly prohibited - and the jail takes it seriously. If you record a video visitation session, staff can terminate the call immediately, without notice. It can also put your future telephone, video call, and video visitation privileges at risk.
The most common consequence is straightforward: staff end the visit. This can happen if you're disruptive, act inappropriately, or aren't dressed properly - whether you're visiting from home or using the on-site video monitor. Some violations carry longer-term consequences. Recording a session, for example, can lead to losing future telephone, video call, or video visitation privileges entirely.
Note: If clothing is removed during a video visit, the visit ends immediately and the inmate may face disciplinary action.
Since video visits are recorded and kiosk communications can be monitored, treat your conversation like a public one. Stick to family updates and support - skip sensitive details. Don't use kiosk messages ("kites") for legal or confidential information either; staff review those, and they're not confidential. For anything legal and confidential, use legal mail instead. Attorney communication is the only channel that's treated differently.
- Pause and reset - If the problem was tied to getting set up to visit (like account approval), allow up to 24 hours and try again after that window.
- Confirm the account/payment setup - Video/voice communications through the kiosks must be to people with a prepaid HomeWAV account through the facility’s carrier, or paid for through the facility commissary system.
- Use the platform’s support if it’s a technical issue - If the call dropped or the system wouldn’t connect, go through HomeWAV support using the help options in the app/site.
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