What Is a KITE Form at Grant County Jail — Which Requests Are Confidential?

At Grant County Jail, the KITE (Service Request) form is the standard way inmates communicate in writing. Need help, information, or a specific service? This is the form to use - no waiting around for the right staff member to walk through the dorm.

KITES have different sections depending on what someone needs. Medical Request handles medical services. Mental Health Service Request is for speaking with a counselor or mental health professional. Probation Service Request connects inmates with a District Court probation officer. Picking the right section matters - it gets the request to the right people faster.

KITES can also reach corrections staff directly. The handbook lists the Sergeant, Lieutenant, and Chief Deputy as staff members inmates can contact through this process.

If your loved one needs help with their case - like requesting to speak with an attorney - the right category is the "Legal Services Request" section. That's the designated lane for legal-service requests, not the general message area.

The Legal Services Request KITE has specific routing at Grant County Jail: the form is automatically emailed to the Grant County Public Defender's Office. So if someone needs to connect with the public defender, selecting this section is the direct path.

Here's the privacy piece families often don't hear until it's too late: all KITES sent through the dorm kiosks are reviewed by staff. That means kiosk KITES are not confidential.

For mental health support, the right category is the “Mental Health Service Request” section of the KITE. That’s the request inmates use when they want to speak with a mental health counselor or professional.

Family Tips

• ✓ Use the right KITE section for the problem (Medical Request for medical services, Mental Health Service Request to speak with a counselor/professional, Probation Service Request to contact a District Court probation officer).
• ✓ Remember a KITE is a written question/request tool for jail staff and listed services - so choosing the closest matching category helps it get routed correctly.

• ✓ Don’t put confidential legal details in a kiosk KITE - Grant County Jail says kiosk KITES are reviewed by staff and are not confidential.
• ✓ For legal communication that needs to be confidential, use legal mail instead of KITES.

If your loved one is trying to reach the public defender, remind them to use the "Legal Services Request" KITE - that's the one meant for attorney requests. The jail automatically emails it to the Grant County Public Defender's Office, which is why selecting the right section matters.