How to send messages, photos, and packages
At Grant County Jail, inmates use KITE (Service Request) forms to send written questions or requests to jail staff and other listed services. Need a lawyer? Use the Legal Services Request section of the KITE—it's automatically emailed to the Grant County Public Defender's Office. Each dorm has a kiosk for voice calls, video calls, and video messages. Keep in mind that kiosk KITES and communications are reviewed and aren't confidential. For privileged legal correspondence, use the legal mail process instead. Phone and video sessions are preset to 30 minutes and treated as a privilege. Abuse can mean losing access or facing disciplinary action. Calls and video sessions are recorded and monitored. Kiosk calling requires a prepaid HomeWAV account or phone time purchased through the facility's vendor, so register and fund the account ahead of time.
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Inmates use KITE (Service Request) forms to send written questions or requests to jail staff and other listed services. KITES can be submitted through dorm kiosks, but those submissions are reviewed and aren't confidential.
They should use the Legal Services Request section of the KITE. That request is automatically emailed to the Grant County Public Defender’s Office.
Kiosk communications—including kiosk KITES and messages—are reviewed and aren't confidential. For privileged legal matters, use the legal mail process. Phone and video sessions are preset to 30 minutes and treated as a privilege. Abuse can lead to loss of access or disciplinary action. Calls require a prepaid HomeWAV account or phone time purchased through the facility's vendor.
Your first video visit goes smoother when you handle setup early and know what can get a call cut short. Here's what to do before visiting someone at Grant County Jail through HomeWAV.
Want to help your loved one make calls from Grant County Jail? You have two options: add money to a HomeWAV prepaid account yourself, or have them buy phone time through commissary.
If calls or video messages aren't going through at Grant County Jail, it's almost always a funding issue. Here's how communication at the dorm kiosks gets paid for, plus what your loved one needs to actually place calls.
