Phone & Messaging

How to Contact an Inmate at Facility

2 min read Based on general OK policies
How to Contact an Inmate at Facility

If you submit an online visit request for Great Plains Facility, OK, don't assume it's confirmed. It's a request only. A team member has to call you back with a confirmation before your visit is official. That callback requirement is the only facility-specific detail available here, so plan to verify any other communication and visitation details directly with the facility.

Steps to Follow

  • Submit the online visit request, following the form prompts.
  • Wait for a team member to call you back.
  • Only consider the visit confirmed after you receive that callback confirmation.
  • Keep your phone available and check missed calls so you do not miss the confirmation.

Reminder: An online submission by itself does not confirm your visit. Wait until a team member calls you back with a confirmation before you make plans.

How to Contact an Inmate at Facility

Once you've submitted your visit request, your main focus should be the callback. Ask the facility to confirm that a call will be placed, who will be calling (and from what kind of number, if they can tell you), how long confirmations usually take, and whether there are any additional steps after you submit the online request. These are worth double-checking since the only confirmed rule is that your request isn't official until that callback happens.

  1. Record what you submitted Write down the date and time you sent the online visit request, plus any confirmation screen or reference details you received.
  2. Watch for the confirmation call The visit is not confirmed until a team member calls you back with confirmation.
  3. Follow up if you do not get a call Contact the facility through its official contact channels and ask about the status of your request and the next step for getting confirmed.
  4. Document the confirmation Once you get the callback, note the date/time of the call and the name (or identifying details) of the person who confirmed your visit.

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