
Quick Navigation
How to contact an inmate at Green Bay Correctional Institution
This comprehensive guide will walk you through how to connect with an inmate at Green Bay Correctional Institution. Follow the steps below to find an inmate and send letters and photos:
- Search for the inmate using our search tool below
- Create your account or log in to Penmate
- Write your message (up to 6,000 characters)
- Send instantly - inmates receive printed copies daily
Find an Inmate
Search for an inmate to start communicating today
Tip: You can search by first name, last name, or inmate ID number
To contact a person at Green Bay Correctional Institution start by searching for the person on the official facility website. Perform a search by following these steps:
- Step 1: Enter their first name and last name into the search form and click "Search"
- Step 2: Locate their inmate record
- Step 3: Write down their Inmate ID and any housing information provided
Important! Be sure to enter the person's full name. Nicknames should not be used.
How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Green Bay Correctional Institution.
Sending Photos and Postcards

A great way to send love and support to a loved one at Green Bay Correctional Institution is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.
Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Green Bay Correctional Institution.
Frequently asked questions about Green Bay Correctional Institution
-
How long does it take to deliver a message?
If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Green Bay Correctional Institution.
-
How much does it cost to send a message to Green Bay Correctional Institution?
You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.
-
What services can I use to contact an inmate at Green Bay Correctional Institution?
Penmate
You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.
Securus messaging
Securus may be another option for communicating with an inmate at Green Bay Correctional Institution. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.
JPay
Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.
Smart Jail Mail
You may also check if Smart Jail Mail is available at Green Bay Correctional Institution. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.
-
What is the mailing address of Green Bay Correctional Institution?
Mailing address:
Green Bay Correctional Institution
2833 Riverside Dr
Allouez, WI 54301
Phone: (920) 432-4877Business hours:
- Monday: 9:00 AM – 8:00 PM
- Tuesday: 9:00 AM – 8:00 PM
- Wednesday: 9:00 AM – 8:00 PM
- Thursday: 9:00 AM – 8:00 PM
- Friday: 9:00 AM – 8:00 PM
- Saturday: 9:00 AM – 8:00 PM
- Sunday: 9:00 AM – 8:00 PM
-
What are the visiting hours at Green Bay Correctional Institution?
Visiting hours at Green Bay Correctional Institution vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (920) 432-4877 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.
-
What items are prohibited when sending mail to Green Bay Correctional Institution?
Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Green Bay Correctional Institution for their specific mail policies.
-
How do I send money to an inmate at Green Bay Correctional Institution?
You can send money to an inmate at Green Bay Correctional Institution through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.
-
Can I schedule a video visit with an inmate at Green Bay Correctional Institution?
Many facilities now offer video visitation as an alternative to in-person visits. At Green Bay Correctional Institution, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.
-
What identification do I need to visit an inmate at Green Bay Correctional Institution?
All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Green Bay Correctional Institution for specific ID requirements and visitor approval procedures.
-
How can I find out an inmate's release date?
To find an inmate's release date at Green Bay Correctional Institution, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.
Facility Overview
Contact Information
Green Bay Correctional Institution2833 Riverside Dr
Allouez, WI 54301
Phone: (920) 432-4877
Official Website

About Green Bay Correctional Institution
Communities across Wisconsin benefit from the comprehensive correctional services that Green Bay Corrections Institution, WI provides through its strategic location in Phoenix, where the facility serves as a vital component of the state's rehabilitation network. This WI correctional facility operates with a service-oriented philosophy that emphasizes supporting both those in custody and their families throughout the correctional process. The institution typically focuses on creating pathways for successful reintegration while maintaining the security standards essential for community safety.
Within Wisconsin's broader correctional framework, the facility generally offers a range of inmates services designed to address educational, vocational, and personal development needs. Programming may include basic education opportunities, substance abuse counseling, and work-readiness preparation that helps individuals develop skills for their eventual return to society. The correctional institution often collaborates with community organizations to provide resources that support family connections and transition planning, recognizing that successful rehabilitation extends beyond the facility's walls.
Located in Phoenix, the institution serves multiple counties across the region, providing families with accessible visitation opportunities and maintaining connections that research suggests are crucial for positive outcomes. Staff typically work to create an environment where personal growth and accountability can flourish, while the facility's position within the state system allows for coordinated care and resource sharing that benefits the broader correctional mission throughout Wisconsin.
Programs & Services
Personal transformation through structured intervention forms the cornerstone of rehabilitative services at Green Bay Correctional Institution, where inmates engage in comprehensive programming designed to address underlying behavioral patterns while building essential life skills. The facility's approach to rehabilitation emphasizes evidence-based practices that target cognitive restructuring and practical skill development, recognizing that meaningful change requires both internal reflection and tangible competency building. Through carefully designed service delivery, inmates may access resources that address educational deficits, vocational training needs, and therapeutic support systems essential for successful community reintegration.
Educational services typically encompass foundational learning opportunities, with GED preparation serving as a primary pathway for inmates seeking to complete their high school equivalency. These academic programs often incorporate individualized learning plans that accommodate varying educational backgrounds and learning styles, ensuring that participants can progress at an appropriate pace. In addition to this, vocational training services may include specialized instruction in small engine repair, providing inmates with marketable technical skills that align with employment opportunities in the community. Such vocational programs typically combine theoretical knowledge with hands-on experience, allowing participants to develop both competency and confidence in their chosen field.
Support services extend beyond traditional educational and vocational offerings to include cognitive interventions that address thinking patterns associated with criminal behavior. These therapeutic services may utilize structured curricula designed to enhance problem-solving abilities, emotional regulation, and interpersonal communication skills. Animal care programs often provide additional opportunities for personal development, allowing inmates to develop responsibility, empathy, and nurturing behaviors through structured interaction with animals. Such comprehensive programming recognizes that rehabilitation requires addressing multiple dimensions of human development, creating pathways for inmates to build the cognitive, emotional, and practical skills necessary for successful community reentry.
Daily Life & Visitation

The concrete walls and steel doors of the housing units at Green Bay Correctional Institution create a structured environment where inmates navigate their daily existence within clearly defined boundaries and routines. At present, inmates actively participate in a regimented schedule that typically begins with early morning counts and extends through evening lockdown, with each day organized around essential activities including meals, work assignments, and programming opportunities. The facility generally maintains consistent daily operations that provide inmates with predictable routines, though these may vary based on housing unit assignments and individual program participation.
Living accommodations within the institution typically consist of shared cells or dormitory-style housing units, where inmates adapt to limited personal space and the constant presence of others. In addition to this basic housing arrangement, inmates generally have access to common areas during designated hours, including dayrooms where they can watch television, play games, or engage in social interaction with fellow residents. The dining experience usually involves scheduled meal times in a central cafeteria setting, where inmates receive nutritionally planned meals while adhering to specific seating arrangements and time limits that maintain order and security throughout the facility.
Despite this controlled environment, the institution typically provides various opportunities for inmates to engage in meaningful activities that may include educational programming, vocational training, and recreational pursuits such as outdoor exercise periods and organized sports when weather and security conditions permit. Work assignments generally offer inmates the chance to develop skills while contributing to facility operations through positions in areas like food service, maintenance, or laundry services. Family connections remain important through regularly scheduled visitation periods and telephone privileges, allowing inmates to maintain relationships with loved ones, while commissary access provides opportunities to purchase personal items that can make daily life more comfortable within the institutional setting.
Ready to Connect?
Start communicating with your loved one today
Search for an Inmate