Green Bay Corrections Institution, WI

Your visit at Green Bay Correctional Institution starts in the GBCI Visiting Center lobby, where you'll fill out a Request to Visit Offender (DOC-176A). Arrive no more than 15 minutes before visiting hours begin. If you're 16 or older, you must show a government-issued photo ID at the start of the visit and whenever staff asks for it. You'll go through security screening, including a metal detector. If you can't clear the detector after three attempts, you'll be denied entry. Need a medical or physical accommodation? Have your medical professional complete DOC-2424, then fax it to 920-432-5388 for prior approval. The only visitor medications allowed are nitroglycerin, inhalers, and epi-pens. Turn these in at the Visits Officer desk; you can only use them with security staff present. Video visits run 50 minutes, in-person visits run 90 minutes, and each person in custody may have up to six in-person visits per week (maximum two per day).

Green Bay Corrections Institution gives each person in custody one free ICS video visit per week during their first six months. Virtual visit slots run roughly 25 to 26 minutes, and additional visits may cost $2.50. In Wisconsin, video and other remote communication services run through third-party vendors. The DOC is rolling out a statewide platform, so available services and vendors may shift during transitions. To get started with remote options, set up an account with the facility's vendor, make sure you're on the approved visitor list, then schedule visits or purchase phone/message credits through the vendor or approved deposit services. Keep in mind that phone calls, messages, and video visits are monitored and screened. Attorney communications typically follow separate verification procedures.

Green Bay Corrections Institution does not allow visitors to bring items or money directly to someone in custody. Instead, commissary orders go through WIDOC-approved vendors listed on the WIDOC public website. To add funds, use an approved deposit method (online, phone, kiosk, walk-in, or mail) and have the person's full name and ID ready. Mail and walk-in deposits are capped at $2,900 per day, so plan ahead if you need to send a larger amount. For walk-in cash deposits, use CashPayToday locations. You can enroll for walk-in deposits by calling 844-340-2274. Specialty commissary personal care packages are limited to $150 per DOC resident per vendor per quarter, with a $20 minimum per order. Note that deposits may be applied to outstanding debts before the remaining balance becomes available for commissary.