Green Bay Corrections Institution, WI

When you arrive at Green Bay Correctional Institution's Visiting Center Lobby, you'll fill out a Request to Visit Offender (DOC-176A). Staff may also require DOC-176 at check-in. Arrive no more than 15 minutes before visiting starts. If you're 16 or older, bring a government-issued photo ID—you'll need to show it at the start of your visit and whenever staff ask. Everyone goes through security screening. Can't clear the metal detector within three attempts? You'll be denied entry. Need a medical exemption? Submit DOC-2424 (completed by a medical professional) in advance by faxing it to 920-432-5388 for approval before your visit. Video visits run 50 minutes; in-person visits cap at 90 minutes. The facility sets weekly and daily visit limits. Dress code and footwear rules are enforced, and professional visits must be scheduled through Records.

Green Bay Corrections Institution routes personal mail through a third-party processor. Send letters to TextBehind at P.O. Box 189, Phoenix, MD 21131. Include your return name and address, plus the resident's full legal name and DOC number on the envelope. TextBehind scans incoming personal mail, and the originals are shredded by a certified third party 30 days after scanning. Clear, complete addressing helps avoid delays. Legal and medical correspondence typically bypasses third-party scanning and follows different procedures—check the facility's legal-mail instructions for those items.

Green Bay Correctional Institution doesn't allow visitors to bring money or items directly to residents. Instead, send funds and place purchases through vendors approved on the WIDOC public website. Mail and walk-in deposits are capped at $2,900 per day. For walk-in cash deposits, use CashPayToday—enroll by calling 844-340-2274. Specialty commissary (personal care package) orders max out at $150 per DOC resident per vendor per quarter, with a $20 minimum per order. Check the WIDOC vendor guidance for exact steps and required identifying information.

Green Bay Correctional Institution is located at 2833 Riverside Dr. (HWY 57) in Allouez. The facility page also lists the official mailing address and main public phone number. Driving there? The contact page includes directions from I‑43 and HWY 41, which can save time on travel day. For mail, records requests, or general questions, use the facility page to confirm you have the correct mailing format and contact line. When sending mail or requesting information, include the inmate's full name and their case or DOC identifying number. Check whether forms or photo ID are required. For emergencies, call 911. For non-emergencies, use the facility's listed phone line or administrative contact.