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How to Contact an Inmate at Green Bay Corrections Institution, WI (WI)

Staying connected with someone at Green Bay Correctional Institution (GBCI) takes a little planning, especially if you're visiting in person or sending money or approved items. The guidelines below will help you avoid common entry and delivery problems.

3 min read Verified from official sources
How to Contact an Inmate at Green Bay Corrections Institution, WI (WI)

Green Bay Correctional Institution is completely tobacco-free. Don't bring tobacco products of any kind, and leave matches, lighters, and any other incendiary devices behind.

Leave all recording devices at home or locked in your vehicle. That includes cameras, dictation equipment, cell phones, and pagers. Audio and video recording devices of any kind are not allowed inside.

Plan your timing carefully. Arrive no more than 15 minutes before visiting hours start.

Anyone 16 or older needs photo ID. Accepted forms include a valid state driver's license, passport or visa, DMV photo ID, military ID, or tribal photo ID.

Metal detector rule: You get three attempts to clear the metal detector. If you can't pass by the third try, you'll be denied entry to the visiting room.

How to Contact an Inmate at Green Bay Corrections Institution, WI (WI)

Steps to Follow

  • Arrive no more than 15 minutes before the start of visiting hours.
  • If you are 16 or older, bring an acceptable photo ID (driver’s license, passport/visa, DMV photo ID, military ID, or tribal photo ID).
  • Do not bring tobacco, tobacco products, matches, lighters, or other incendiary devices.
  • Do not bring audio or video recording devices (including cameras, dictation equipment, cell phones, or pagers).
  • Be ready to clear the metal detector. If you cannot clear it within three attempts, you will not be allowed into the visiting room.
  • To send items, use approved vendors listed on the WIDOC public website.
  • Do not try to bring items or money in person, and do not leave anything with an officer.
  • If you want to make a walk-in cash deposit to an inmate account, use CashPayToday walk-in sites.
  • Enroll or locate a site by calling 844-340-2274.
  • Bring cash only for walk-in payments.

Before you go, confirm the current visiting hours and any visit-day rules that could affect entry. Double-check which IDs are accepted for your situation (visitors 16+ need photo ID), and remember the metal detector limit: three failed attempts means you'll be turned away.

Before ordering anything, check the WIDOC public website for the current list of approved vendors. GBCI only accepts items sent through those approved vendors. You cannot bring items or money in person or leave them with an officer.

Planning a walk-in cash deposit? Verify the current enrollment steps and find the nearest CashPayToday location before you travel. Walk-in sites accept cash only. For enrollment and location info, call 844-340-2274.

Reminder: Review the prohibited-items list before you head out. GBCI bans tobacco and incendiary devices, along with all audio and video recording devices (cameras, dictation equipment, cell phones, and pagers).

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