Green Haven Correctional Facility

Green Haven holds visits on Wednesdays plus rotating weekend days. Check the A–L / M–Z rotation for Saturdays and Sundays—Wednesdays are open to all. Hours run 7:30 AM to 2:30 PM, and you must arrive by 1:30 PM. Enter through the side (handicap) entrance for Visitor Processing, where you'll be screened. Processing pauses around 10:30 AM for the facility count and resumes once it clears, so build extra time into your arrival. You're limited to one visit per day and two per week, with up to three visitors per visit plus one child age five or under who must sit on an adult's lap. If the visiting room gets overcrowded, staff ask for voluntary terminations first. Otherwise, visits may end after three hours on a first-in, first-out basis.

Start by matching your issue to the right office. Media questions about DOCCS research reports tied to Green Haven go through the DOCCS Public Information Office at 518-457-8182. For everything else—general questions, records and FOIL requests, victim services, visitation—check Green Haven's official contact directory. Different topics route to different offices. FOIL and records requests may require a signed written submission or specific format, so confirm the agency's FOIL instructions before sending anything. When you reach out, include your full name, phone number or email, a clear description of what you need (report or booking numbers if you have them), and any required authorizations. For emergencies, call 911. For non-emergency safety concerns, use confidential tip or PREA reporting channels.

Green Haven Correctional Facility operates under the New York State Department of Corrections and Community Supervision (DOCCS). The department develops and enforces rules enacted by the Legislature, using comprehensive directives to guide day-to-day operations. Visitation is listed for Wednesdays, Saturdays, and Sundays—but check the facility page before you travel to confirm the schedule, visit format, and any registration requirements. Plan your arrival around the facility count: visit processing pauses at about 10:30 AM, which can delay or interrupt check-in. If you're a local visitor (within 100 miles), visits may end after three hours on a first-in, first-out basis when space is needed. Follow posted hospitality-center and property rules when you arrive.