Who to Call at Greene County Detention (phone numbers and office hours)
Calling the right number at Greene County Detention saves time and frustration. Here are the main contacts families use most, along with office hours for the Sheriff's administrative offices.
For most non-emergency needs - including reporting an incident - call the Greene County Sheriff's line at 423-798-1800. Sheriff Wesley Holt is available at extension 1501. For the Detention Center/Jail direct line, you'll find two numbers depending on the source: 423-798-1802 (listed as the Detention Center) and 423-728-1802 (listed as Greene County Jail). Administrative questions during business hours? The Sheriff's offices are reached at 423-798-1800.
When to Use
- ✓ Call 423-798-1800 for non-emergency response or to report an incident.
- ✓ Call 423-798-1800 for Sheriff’s Office administrative questions (the same main line is used for the administrative offices).
- ✓ Call 423-798-1800 ext. 1501 if you specifically need to reach Sheriff Wesley Holt.
- ✓ Call 423-798-1802 if you’re trying the number listed as the Greene County Detention Center line.
- ✓ Call 423-728-1802 if you’re trying the number listed as the Greene County Jail line.
When your question goes beyond day-to-day front-desk help - especially for serious concerns or policy clarification - contacting the Sheriff directly may be your best option. Sheriff Wesley Holt can be reached at 423-798-1800 ext. 1501 or by email at wholt@greenetnso.org.
Here's a heads-up: you may encounter a phone number mismatch. The county site lists the Greene County Detention Center phone as 423-798-1802, while the Sheriff's site shows the Greene County Jail phone as 423-728-1802. If one doesn't connect or you reach the wrong place, try the other. Still stuck? Call the main line at 423-798-1800 - they'll route you to the right office.
Note: If the Detention Center/Jail direct number doesn’t work, try the other listed line - then fall back to the main Sheriff’s Office number at 423-798-1800.
The Greene County Sheriff's administrative offices are open Monday through Friday, 8:30 a.m. to 4:30 p.m. Call 423-798-1800 during those hours for administrative questions.
Quick Tips
- ✓ Have the person’s full name (and booking number, if you have it) ready before you call.
- ✓ Write down the date/time you called and who you spoke with so you can follow up efficiently.
- ✓ If a direct Detention Center/Jail line doesn’t connect, call the main line at 423-798-1800 and ask to be routed to the right place.
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