When to Call 911 vs. the Guilford County Sheriff's Office (non-emergency numbers)

Call 911 for any life-threatening situation or immediate emergency at or near the Greensboro Detention Center. If someone’s safety is at risk and you need help right now, don’t wait - dial 911.

If the situation is not urgent but you still need law enforcement help or guidance related to the Guilford County Sheriff’s Office - including concerns connected to the Greensboro Detention Center - use the GCSO non-emergency line. This is the right choice for issues that need attention but don’t require an immediate emergency response.

For detention-specific questions that aren’t emergencies - things like facility procedures, general status questions, or other jail-related concerns - contact the Greensboro Detention Center directly. The Greensboro Detention Center is located at 201 S. Edgeworth St., Greensboro, NC 27401, and the main phone number is 336-641-2700.

If you need non-emergency help at night or on the weekend in Greensboro, call GCSO Staff Duty. It’s a good option when regular offices aren’t open but you still need timely assistance for a situation that isn’t life-threatening.

For court-related questions - filings, court dates, or general courthouse info - contact the Guilford County Courthouse in Greensboro at 336-412-7300. The courthouse is at 201 S. Eugene St., Greensboro, NC 27401. Mailing address: PO Box 3008, Greensboro, NC 27402.