Greensville Corrections Center, VA
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Guides for This Facility

How to set up a phone account and recover PINs for inmates at Greensville Corrections Center (VA)
Phone calls at Greensville come down to two things: the inmate's approved call list and the PIN/ID they use to access the system. Here's how setup works, how families can fund calls, and what to do if a PIN gets lost.
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Paying for calls from Greensville: AdvancePay, PIN-debit deposits, and collect calls
Staying in phone contact with someone at Greensville Corrections Center? There are three ways to pay for calls: AdvancePay (a prepaid account you fund), PIN-debit deposits (money added to the incarcerated person's phone account), and traditional collect calls (limited). Here's how each works and what you'll need to get started.
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What to expect on the first call from Greensville: automated consent prompts, monitoring, and recording
That first phone call can catch you off guard—especially when a recorded voice starts asking you questions. Here's what those automated consent prompts mean at Greensville, what you need to say, and how monitoring works (including the exception for attorney calls).
Read GuideAt a Glance
Communication
- Inmates and CCAP probationers/parolees are limited to a call list of 15 approved telephone numbers.
- Telephone numbers become active only after the subscriber grants consent by responding to automated authorization questions and acknowledging monitoring/recording.
- Inmates must use a four‑digit PIN together with their DOC ID to access the telephone system; PIN problems can be reported to the vendor by dialing #21.
Sending Money
- Family and friends can deposit money for inmate phone calls via ConnectNetwork (AdvancePay) and can call ConnectNetwork toll‑free to set up AdvancePay.
- To deposit into an inmate’s PIN Debit Account through ConnectNetwork you must set up a ConnectNetwork account, select 'VA' and 'Department of Corrections,' and know the inmate's 7‑digit state ID.
- Most Virginia facilities let you add money through online vendor portals, on‑site kiosks, mail, or authorized retail agents, but available methods and fees vary by facility and vendor.
Inmate Lookup
- The Virginia DOC inmate locator lists people currently in state custody; if someone doesn’t appear, they may be in another jurisdiction or federal custody.
- Search results commonly include housing location, current charges, bail amount, and next court date.
- Most offender lookup tools require at least the first letter of the first name plus the full last name, or the inmate’s ID number to run a reliable search.
Contact Info
- To deposit into an inmate's PIN Debit Account via ConnectNetwork you must set up an account, select 'VA' and 'Department of Corrections,' and know the inmate's 7‑digit state ID number.
- The VADOC inmate phone system is operated through ConnectNetwork by Global Tel*Link and calls are recorded and monitored except properly verified attorney calls.
- Inmates may call family, friends, and legal aid from their approved call list, which can include landlines and cell phones, and inmates are responsible for maintaining that list.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Communication
Inmates and CCAP probationers/parolees at Greensville Corrections Center can maintain an approved call list of up to 15 phone numbers. They're responsible for managing that list themselves. Your number won't go active until you complete the vendor's automated authorization—confirming your name and acknowledging that calls are monitored and recorded. The phone system runs through ConnectNetwork by Global Tel*Link. All calls are recorded and monitored, except properly verified attorney calls (which can be blocked from monitoring if requested in advance). To place calls, inmates use a four-digit PIN along with their DOC ID. PIN problems? Dial #21 to report issues to the vendor. Lost or replaced PINs can be reissued through the GTL Viapath Hotline procedure. Calls typically last up to 20 minutes, and phone access may be suspended during counts or emergencies.
Read full guideSending Money
You can fund inmate phone calls at Greensville Corrections Center through ConnectNetwork (AdvancePay). ConnectNetwork also offers a toll-free number if you'd rather set up AdvancePay by phone. Adding funds to an inmate's PIN Debit Account? That's through ConnectNetwork too—create an account, select "VA" and "Department of Corrections," then enter the inmate's 7-digit state ID. Many Virginia facilities offer additional deposit options: online portals, lobby kiosks, mailed certified funds, or authorized retail agents. Fees and processing times vary by vendor and method. Before you start, have the inmate's full name and ID ready. Keep your receipt, and if a deposit doesn't post, contact the vendor's support line or the facility finance office.
Inmate Lookup
Start with the Virginia DOC inmate locator (or the facility/county offender lookup page) to find someone at Greensville Corrections Center. These searches confirm whether a person is in state custody and typically show basics like housing location, current charges, bail, and next court date. Search rules vary by site, but you'll usually need at least the first letter of the first name plus the full last name. Using the inmate's DOC/ID number gives the most reliable results. No results? The person may be held in another jurisdiction or federal custody. For phone contact, Virginia DOC inmates use a secured telephone PIN along with their DOC ID. Your number won't activate on an inmate's call list until you grant consent as the subscriber.
Contact
Specific contact details for Greensville Corrections Center—like a direct phone number or mailing address—weren't included in the provided sources. Confirm current contact information on the facility or VADOC website before you travel or call. For sending money, deposits go through ConnectNetwork. Select "VA," then "Department of Corrections," and have the inmate's 7-digit state ID ready so funds reach the correct PIN Debit Account. Phone calls are provided through ConnectNetwork by Global Tel*Link. All calls are recorded and monitored except properly verified attorney calls. Inmates can call approved landline and cell phone numbers, and they're responsible for keeping their approved call list current.
Common Questions
Showing 6 of 12How many numbers can an inmate at Greensville have on their approved call list?
Inmates and CCAP probationers/parolees may have up to 15 approved telephone numbers on their call list.
CommunicationWhy isn't my number active on an inmate's Greensville call list?
Your number won’t be active until you grant consent by answering the vendor’s automated authorization questions, including your name and an acknowledgement that calls are monitored and recorded.
CommunicationWhat should I do if an inmate's phone PIN stops working or is lost?
Have the inmate report PIN problems to the contract vendor by dialing #21. If the PIN is lost or replaced, the vendor can issue a new secured PIN through the GTL Viapath Hotline procedure.
CommunicationHow do I add money for an inmate at Greensville Corrections Center?
Use ConnectNetwork (AdvancePay) to add money for inmate phone services, or set up AdvancePay by calling ConnectNetwork’s toll‑free number. For a PIN Debit Account deposit, create a ConnectNetwork account, select “VA” and “Department of Corrections,” and enter the inmate’s 7‑digit state ID. Other deposit methods used across Virginia can include online portals, lobby kiosks, mailed certified funds, or authorized retail agents, with fees and processing times that vary by vendor.
Sending MoneyDo I need the inmate’s ID number to make a deposit?
Yes—deposit vendors typically require an ID number, and ConnectNetwork requires the inmate’s 7‑digit state ID for PIN Debit Account deposits. Have the inmate’s full name handy too, exactly as the facility lists it.
Sending MoneyCan I add money by phone for an inmate at Greensville?
Yes. ConnectNetwork supports phone deposits/AdvancePay for prepaid phone accounts and offers a toll‑free setup number. If your deposit doesn’t post, reach out to the vendor’s support line or the facility finance office for help.
Sending MoneyMore Guides
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Did You Know?
Greensville Corrections Center (VA) limits inmates and CCAP probationers/parolees to a call list of 15 approved telephone numbers. If you're arranging calls, confirm any number you plan to use is on that approved list — only 15 slots are allowed.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify