How Greenville County’s Digital Mail System Works (And Why Your Address Changed)
Been told to send mail to a Tampa PO Box instead of the jail? You're not alone. Greenville County Detention Center routes personal mail through an off-site digital scanning process—and that address change is how your letter gets into the system.
Personal mail at Greenville County Detention Center doesn't go straight to the jail anymore. The facility uses an off-site vendor to scan all personal postal mail into an electronic system. That's why your mailing address changed - your letter goes to the scanning center first, not the Detention Center itself.
Once scanned, the mail shows up on kiosks in the inmate's housing unit. Instead of holding your original letter, they're reading a digital version on a screen inside the facility.
Quick takeaway: Your address changed because Greenville County routes personal mail to an off-site vendor for scanning, and your loved one reads it on housing-unit kiosks inside the jail.
For postcards, letters, and greeting cards to reach the digital mail system, use the Securus Digital Mail Center address format. Include the inmate's name and ID number. Here's how to address it: INMATE NAME–ID NUMBER C/O Securus Digital Mail Center–Greenville PO Box 21665 Tampa, FL 33622
Tip: Double-check the inmate name and ID number on the envelope. Those details route the mail to the right person in the digital system.
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- ✓ Verified legal mail - send directly to Greenville County Detention Center, 20 McGee Street, Greenville, SC 29601
- ✓ Money orders - send directly to Greenville County Detention Center, 20 McGee Street, Greenville, SC 29601
- ✓ Bank statements mailed directly from a financial institution - send directly to Greenville County Detention Center, 20 McGee Street, Greenville, SC 29601
- ✓ Publications (books, newspapers, magazines) - send directly to Greenville County Detention Center, 20 McGee Street, Greenville, SC 29601
Legal mail works differently. Verified legal correspondence still goes directly to the Detention Center, where it's opened in front of the inmate and searched for contraband before delivery. This protects legal-mail handling rules while maintaining facility security.
Don't mail photos. Greenville County Detention Center won't accept photographs sent through postal mail to inmates.
All mail gets screened for contraband - whether it goes through the off-site scanning process or directly to the Detention Center.
Warning: Photos won't be accepted, and all mail is searched for contraband. Keep what you send simple and compliant.
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