How to send messages, photos, and packages
Phone service at Greenville County Detention Center is provided by Securus Technologies. Inmates with funds can set up accounts that allow calls, which may be free to the person receiving them. The Detention Center does not allow collect calls to cell phones, so if you want to receive calls on a cell, you'll need to create a Securus account. All inmate calls are recorded and monitored. Attorneys can request an exemption by submitting a Request for Confidential Inmate Phone Call Form listing the numbers to exclude. The form can be faxed or emailed for processing. General-population inmates typically have phone access daily from 7:30 a.m. to 12:00 a.m., though access may be interrupted for facility operations or lost as a disciplinary measure. For billing questions, technical issues, or number blocking, contact Securus at 1-800-844-6591.
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At Greenville County Detention Center, most personal mail doesn't go straight to the jail. It's sent to an off-site digital mail center, scanned, and delivered to inmates on kiosks in their housing units. A few types of mail still need to go directly to the Detention Center.
Been told to send mail to a Tampa PO Box instead of the jail? You're not alone. Greenville County Detention Center routes personal mail through an off-site digital scanning process—and that address change is how your letter gets into the system.
Greenville County Detention Center routes most personal mail through Securus for scanning, but a few categories still need to go straight to the jail. Here's how to send the right thing to the right place the first time.
Most personal mail at Greenville County Detention Center goes through an off-site scanning service, but some items still need to go directly to the jail. Here's how to send each type correctly so it actually reaches your loved one.
Sending a letter to someone at Greenville County Detention Center doesn't work the way you'd expect. Most personal mail goes to an off-site Securus Digital Mail Center, gets scanned, and is delivered to your loved one electronically—not as paper in their hands.
Greenville County Detention Center does not allow collect calls to cell phones. To receive calls on a cell, you'll need to set up a Securus account to accept inmate calls.
Yes. All inmate phone calls are recorded and monitored. Attorneys can be excluded by submitting a Request for Confidential Inmate Phone Call Form listing the numbers to exclude. The form can be faxed or emailed for processing.
Contact Securus Technologies for billing disputes, technical problems, and number-blocking requests. Their support line is 1-800-844-6591.
SHU placement at Greenville County Detention Center affects visiting privileges. If someone lands in the Special Housing Unit for disciplinary reasons, they can't receive visitors right away. Visitation eligibility kicks in on the 7th day after they were received in the SHU.
Visiting hours at Greenville County Detention Center vary by building, pod, and housing type. Before you make the trip, use this guide to find the schedule that matches your person's current housing assignment.
Want to donate reading material to someone at Greenville County Detention Center? The process is straightforward once you know what they accept and where to bring it. Here's what you need to know so your donation actually gets through.
