Setting Up Your Securus Account for Growlersburg Video Visits
Growlersburg Conservation Camp uses Securus for communications. Setting up your Securus account now means you'll be ready when video visits become available.
Yes - video visits with someone at Growlersburg Conservation Camp require an online Securus account. Securus handles communications for CDCR facilities, including fire camps like Growlersburg. One thing to know: you don't need a Securus account to receive the free phone calls CDCR provides. But you will need one for video calling and electronic messaging once those features are available - so it's worth setting up now.
- Create your Securus account - Open an account through the Securus website or the Securus mobile app.
- Keep the login info somewhere safe - You’ll use this same account when video calling is available.
For prepaid video visits, you'll use AdvanceConnect inside the Securus app. That's where you add money to your account for prepaid video calls with your loved one at Growlersburg.
- ✓ Open the Securus app (or sign in to your Securus account)
- ✓ Choose AdvanceConnect
- ✓ Set up funding for your account
- ✓ Add funds for prepaid video calls
Next, register for Securus Video Connect. In the app, tap Video Connect and complete registration. Select the option to allow video calls - listed as
Securus Video Connect is a web-based system for scheduling and joining video sessions with an incarcerated person. You can connect from anywhere with internet access - use the free Securus app, a computer, or a tablet.
- ✓ Use Video Connect to schedule a video session
- ✓ Use the Securus app (or a computer/tablet) to join your session when it’s time
- ✓ Plan on needing internet access wherever you take the visit
Note: Securus's general instructions don't cover every screen or device quirk. If you hit a snag during setup, reach out to Securus support for current help.
Find an Inmate at Growlersburg Conservation Camp
Search for a loved one and send messages and photos in minutes.
