How to Visit Facility

Create your Securus account before your loved one's facility transitions to Securus. Waiting until after the switch can mean delays when you try to schedule.

The visitor portal is where you'll schedule your visit. Pick the date, time, and location that work for you. Reservations confirm instantly, and booking ahead helps you skip long lines.

1. Create your Securus account early - Do this before the facility transitions to Securus so you’re ready to schedule as soon as visits are available.

1. Reserve your visit in the visitor portal - Select your preferred date, time, and location, then submit the reservation. You should receive an instant confirmation when it goes through.

What to Verify

• ✓ Whether you need to create your Securus account now (before the transition) or if your loved one’s facility has already transitioned
• ✓ That the visitor portal still lets you choose a date, time, and location for your visit
• ✓ That visit reservations are still confirmed instantly after you submit them