How to Contact an Inmate at Guadalupe Adult Detention Center, TX (TX)

Phones in the living units are available daily from 07:00am to 11:00pm. Your loved one can only place outgoing calls during this window. If you keep missing each other, try being available at different times within those hours.

All calls from Guadalupe Adult Detention Center are outgoing only. They're billed either as collect calls or through a pre-paid option. Not receiving calls? Check whether your phone line or plan accepts collect billing, or whether you need to set up a pre-paid account instead.

1. Be available during phone hours - Inmate phones in the living units are available daily from 07:00am to 11:00pm.
2. Decide how you will be billed - Outgoing calls are placed either collect or pre-paid, so you will need a phone option that fits one of those methods.
3. Keep the call “simple” to avoid disconnects - Do not use 3-way calls, transfers, holds, call waiting, cordless phones, touch-tone key presses, or long pauses during the conversation.

Before settling into a routine, confirm the details with the facility. Double-check the phone availability window (07:00am to 11:00pm) and figure out whether collect calls or a pre-paid option works better for you. Your ability to receive calls depends on both your phone line and which billing method you choose.

• ✓ Whether 3-way calling will trigger disconnection or blocking
• ✓ Whether transferring the call is allowed (often it is not)
• ✓ Whether putting the inmate on hold can disconnect the call
• ✓ Whether call waiting (using it or answering it) can drop the call
• ✓ Whether cordless phones are allowed for receiving calls
• ✓ Whether pressing any touch-tone numbers during the call can disrupt the connection
• ✓ How strict the system is about pauses in conversation (even short pauses may disconnect the call)