How to Send Mail to Someone at Guadalupe County Jail (privileged vs scanned mail)

Privileged mail gets special treatment. At Guadalupe County Jail, staff will only open it with the inmate present, and they're just checking for contraband - not reading the contents. Because of this extra protection, privileged mail goes straight to the jail rather than being routed through the scanning vendor.

If you’re sending privileged mail, address it to the facility: 2615 N Guadalupe St Seguin, TX 78155

Regular mail doesn't go directly to the jail. You'll send it to Viapath, the jail's vendor, where it gets scanned and converted to digital format. Facility staff review it, and once approved, the inmate receives it through the secure tablet system.

For non-privileged mail, use the vendor mailing address: Viapath PO BOX 247 Phoenix, MD 21131

How to Address Envelope

• ✓ Write the inmate’s full name exactly as it appears from booking.
• ✓ Include the inmate’s SO# on the envelope.

Sent non-privileged mail to the vendor address (PO BOX 247, Phoenix, MD 21131) and it seems stuck? Contact the vendor first. Friends and family can reach them about delivery issues at info@textbehind.com.

Here's a quick way to figure out who to contact: check which address you used. Sent your letter to the PO Box in Phoenix, MD for scanning? Email the vendor at info@textbehind.com. Sent privileged mail to the Seguin facility? That's handled through the jail directly, since those items are opened only with the inmate present.