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In-Person vs. Remote Visits at Guilford County Detention: Pros, Cons, and Rules

Choosing between in-person and remote visits at Guilford County Detention comes down to cost and flexibility. Here's how each option works, what the limits are, and which rules can end a visit early.

4 min read guilfordcountync.gov
In-Person vs. Remote Visits at Guilford County Detention: Pros, Cons, and Rules

At Guilford County Detention, "in-person" visits still happen through a video monitor in a designated visiting area - you won't be in the same room as the incarcerated person. The upside? These on-site monitor visits are free. Remote visits happen through your personal smart device and come with a usage-based fee.

The other major difference is frequency. In-person visits are limited to twice per week at non-consecutive times, capped at 20 minutes each. Remote visits are also 20 minutes, but you can schedule up to two per day - making it easier to stay in touch more often.

In-Person vs. Remote Visits at Guilford County Detention: Pros, Cons, and Rules

Planning to visit in person? Expect a video-style setup: you'll sit at a monitor in a designated area, and the inmate appears on screen rather than face-to-face. It's not traditional contact visitation, but it can feel more structured than coordinating calls from home. The main benefit is straightforward: in-person visitation is free.

  • Visitation is offered Tuesday through Friday in three daily sessions: 8:30–10:00 a.m., 2:00–3:00 p.m., and 7:30–9:00 p.m.
  • There is no visitation (in-person or remote) on Mondays.
  • In-person visits are limited to two times per week at non-consecutive times.
  • Each in-person visit is limited to 20 minutes.
  • To be allowed to visit in person, you must be signed up at least 20 minutes before the visitation closing time.

Before scheduling any visit, you need to be on the approved visitor list. Guilford County requires all visitors to register in advance - either online through IWebVisit.com or in person at either facility.

Remote visits happen through your personal smart device, which helps if you work odd hours, have childcare challenges, or live far away. The tradeoff is cost: remote visitation is fee-based, with charges tied to usage. You can schedule up to two remote visits per day, each lasting 20 minutes.

Remote visits follow the same general windows: Tuesday through Friday, with three daily sessions (8:30–10:00 a.m., 2:00–3:00 p.m., and 7:30–9:00 p.m.). Mondays are a no-visit day for both in-person and remote options.

Like in-person visits, you can't schedule a remote session without registering first. Complete visitor registration in advance through IWebVisit.com or by registering in person at either facility.

Note: All visits are monitored and recorded. Inappropriate behavior (including nudity) can end the visit immediately, may lead to future visits being revoked, and can also result in the inmate receiving disciplinary infractions, including losing visitation privileges.

Whether you visit in person or remotely, treat every session like it's being watched - because it is. Follow Guilford County Detention Centers' visitation rules. If staff see behavior they consider inappropriate, they can end the visit on the spot, and restrictions can carry over to future visits.

In-Person vs. Remote Visits at Guilford County Detention: Pros, Cons, and Rules
  1. Start with cost - If you need the no-fee option, choose in-person visitation (done via monitor). If you can pay for convenience, remote visits from your smart device may be worth it.
  2. Look at how often you need to connect - In-person is limited to two visits per week (non-consecutive), while remote visits can happen up to two times per day.
  3. Plan around the 20-minute cap - Both in-person and remote visits are limited to 20 minutes each, so go in with a short list of what you want to cover.
  • Use the Tuesday–Friday visitation sessions (8:30–10:00 a.m., 2:00–3:00 p.m., and 7:30–9:00 p.m.); there are no visits on Mondays.
  • If you’re visiting in person, sign up at least 20 minutes before the visitation closing time.
  • Register as a visitor in advance (online at IWebVisit.com or in person at either facility) before you try to schedule.
  • Remember every visit is monitored and recorded, so keep behavior and appearance appropriate to avoid a visit ending early.

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