In-person vs remote visits at Guilford County Detention: what's free and what costs money

At Guilford County Detention, “in-person” visitation doesn’t mean sitting face-to-face in the same room. Visits are conducted through a monitor, in a designated visiting space where you’re out of view of the inmate. You’ll still be on-site at the detention center, but the visit itself happens through that video setup rather than across a table or through a glass window.

Remote visits are the option that lets you connect from your own smart device instead of traveling to the facility. The tradeoff is cost: remote (personal-device) visitation at Guilford County Detention incurs a fee based on usage. Because fee amounts can vary depending on the provider and how you use the service, check the current pricing in the scheduling system before you book.

• ✓ Remote visits are allowed up to two (2) times per day.
• ✓ Each remote visit is limited to 20 minutes.

If keeping costs down is your top priority, start with the free option: in-person monitor visits. You’ll still need to make the trip, but you won’t be paying a usage-based fee just to talk. Remote visits make the most sense when convenience matters more than cost - like when you’re out of town, can’t get away from work, or need the flexibility of visiting from your phone. Just plan around the limits (two remote visits per day, 20 minutes each) and confirm the current price before scheduling, since the facility’s policy is that remote visits are fee-based but doesn’t list the exact dollar amount here.