In-person vs. remote visits at Guilford County: what's free, what's charged, and how long visits last
Guilford County gives you two ways to video visit: an on-site option where you go to the facility but still talk through a monitor, and a remote option from your own device. The main differences? Cost and how often you can connect.
At Guilford County, "in-person visitation via monitor" means you travel to the detention center, but you still talk through a screen. You sit in a designated visitor area, separate from the inmate, and communicate through a facility-provided monitor. The good news: this option is free.
Whichever option you pick, you need to register before scheduling a visit. You can register online through the IWebVisit system or in person at either facility.
Remote visits happen from your own phone, tablet, or computer. At Guilford County, that convenience comes with a usage-based fee. Pricing can change, so check the vendor's current rates before booking a paid session.
Schedule reminder: General visitation for both in-person and remote at the Greensboro and High Point detention centers runs Tuesday through Friday. Sessions are 8:30 to 10:00 a.m., 2:00 to 3:00 p.m., and 7:30 to 9:00 p.m. No visitation on Mondays, so plan your remote (paid) sessions around these time blocks.
Duration Frequency
- ✓ Remote visits: up to two (2) per day
- ✓ Remote visit length: up to 20 minutes each
- ✓ In-person (monitor) visits: up to two (2) per week
- ✓ Timing rule: visits must be at non-consecutive times
- ✓ In-person visit length: up to 20 minutes each
Those time limits only matter if you can get on the schedule. Registration is the gatekeeper. Make sure you register in advance (online through IWebVisit or in person), then schedule within the daily or weekly limits for your visit type.
If cost is your main concern, the in-person monitor visit wins. It's free, while remote visits charge usage-based fees. If flexibility matters more, remote visits are easier to fit in since you can do up to two per day (20 minutes each). In-person visits are more limited: up to two per week, at non-consecutive times, also capped at 20 minutes each.
- Start with the session windows: Visits (in-person and remote) are generally offered Tuesday through Friday in three daily sessions (8:30 to 10:00 a.m., 2:00 to 3:00 p.m., and 7:30 to 9:00 p.m.). Mondays have no visitation.
- Register before you try to book: Complete visitor registration online through the IWebVisit system or in person at either facility.
- Pick the option that fits your week: Use in-person monitor visits when you want the free option and can make one of the session times, or choose remote when travel is hard and you can work within the daily two-visit limit (knowing it comes with a fee).
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