Putting Money on an Inmate's Account at Guilford County Detention (Greensboro vs High Point)
Putting money on someone's account at Guilford County Detention is straightforward once you know where to go and what the kiosk accepts. The tricky part? Greensboro and High Point don't publish the same hours.
Both Guilford County detention centers - Greensboro and High Point - use IC Team3 kiosks in their lobbies for deposits. The kiosks accept cash, debit, and Visa/MasterCard, so you can handle everything in one trip without mailing anything. One catch: prepaid Visa/MasterCard won't work (more on that below).
Payment Methods and Restriction
- ✓ Cash
- ✓ Debit card
- ✓ Visa (must be attached to an open bank account; prepaid cards are not accepted)
- ✓ MasterCard (must be attached to an open bank account; prepaid cards are not accepted)
Cash deposits at the IC Team3 lobby kiosks max out at $300 per rolling seven-day period. "Rolling" means it's not tied to a calendar week - it's any seven-day span counted back from the day you're depositing. If you make multiple cash deposits, track your dates and amounts. Once you hit $300 within that moving window, you'll have to wait until earlier deposits fall outside the seven days before adding more.
The Greensboro detention facility's lobby kiosk is open 24/7. That's useful if you work odd hours or need to get funds on an account outside normal business times.
Note: High Point's kiosk hours are listed two different ways on Guilford County pages - one says Monday–Friday 8 a.m.–4 p.m. (except holidays), another says Monday 8 a.m.–5 p.m. and Tuesday–Friday 8 a.m.–10 p.m. Call ahead to verify before you drive over.
- Check the High Point information on the Guilford County site - look for the most current deposit-hours listing before you head out.
- Call Billing & Collections at (336) 641-3363 - ask what hours the High Point lobby kiosk is currently accepting deposits.
- Confirm holiday closures - one county page notes High Point deposits are not accepted during holidays, so double-check if you’re going near a holiday.
Practical Tips
- ✓ Don’t bring a prepaid Visa/MasterCard - if you use Visa/MasterCard, it has to be attached to an open bank account.
- ✓ Plan around the $300 rolling seven-day cash limit if you’re depositing often.
- ✓ If you’re going to High Point, confirm the current kiosk hours before you travel (published hours conflict).
- ✓ Watch for holiday closures - one county page notes High Point deposits aren’t accepted during holidays.
- ✓ Save your kiosk receipt so you have a record of the amount and date.
- ✓ If something doesn’t match what you’re seeing at the kiosk, call Billing & Collections at (336) 641-3363 for clarification.
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