How to register and schedule your first visit at Guilford County Detention Centers
Your first visit goes smoother when you pick a session time first, then register and schedule with the required lead time. Here's the exact order that works for Guilford County's Greensboro and High Point detention centers.
General visitation at the Greensboro and High Point Detention Centers runs Tuesday through Friday, with three daily session windows: 8:30 to 10:00 a.m., 2:00 to 3:00 p.m., and 7:30 to 9:00 p.m. This applies to both in-person and remote visits. Two things to mark on your calendar: Mondays have no visitation at all, and in-person visits aren't available on holidays.
You have to register before you can schedule anything. Guilford County offers two ways to register: online through IWebVisit.com, or in person at either the Greensboro or High Point facility. Once registered, you can pick your day and time slot.
Heads up: After you complete registration, there's a required 24-hour waiting period before you can schedule your first visit. Every visit after that still needs to be scheduled at least 24 hours in advance.
- Register first - Complete visitor registration online at IWebVisit.com, or register in person at either detention center.
- Wait the full 24 hours - Your first visit can only be scheduled after the 24-hour waiting period.
- Pick a session window (Tuesday through Friday) - Schedule within one of the three visitation sessions: 8:30 to 10:00 a.m., 2:00 to 3:00 p.m., or 7:30 to 9:00 p.m.
- Choose the visit type that fits your limits - Remote visits are limited to two per day, 20 minutes each. In-person visits are limited to two per week at non-consecutive times, also 20 minutes each.
Reminder on limits: Remote visitation is capped at two visits per day (20 minutes each). In-person visitation is capped at two visits per week at non-consecutive times (20 minutes each).
For in-person visits, timing matters more than you might expect. You must be signed up at least 20 minutes before the visitation closing time. Showing up near the end of a session can backfire, even if you technically arrived "before it ended." Plan to get there with time to spare.
Don't plan visitation on a Monday. Neither Greensboro nor High Point offers any visitation that day, in-person or remote. Also keep in mind that in-person visits aren't available on holidays, though other visit options may still be.
Troubleshoot Denied
- ✓ Confirm your visitor registration was completed (online at IWebVisit.com or in person at either facility).
- ✓ Make sure at least 24 hours passed after registration before you tried to schedule your first visit.
- ✓ If it was a later visit, confirm you scheduled it at least 24 hours in advance.
- ✓ For in-person visits, double-check that you were signed up at least 20 minutes before the session closing time.
- ✓ If one of these didn’t line up, reschedule after you meet the timing requirement.
If you were turned away because of registration or timing, the fix is usually simple: complete registration (or double-check that it went through), then schedule again after the 24-hour waiting period or with at least 24 hours' notice. When rebooking, keep the visit limits in mind. Remote visits are capped at two per day (20 minutes each), and in-person visits are limited to two per week at non-consecutive times (20 minutes each).
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