Who to call for an inmate at Guilford County Detention (Greensboro & High Point)
Need to reach someone about an inmate in Guilford County? Start by calling the right detention center—the county operates separate facilities in Greensboro and High Point.
Greensboro Detention Center: (336) 641-2700. High Point Detention Center: (336) 641-7900. Not sure which facility? Call either one and ask staff to confirm where your person is housed before diving into your question.
Reminder: The Guilford County Sheriff's Office runs both detention centers - Greensboro and High Point - so calling the right location saves you time.
Guilford County splits its jail population between two facilities: one in Greensboro, one in High Point. Why does this matter? The fastest way to get answers is talking to staff at the facility where your person is actually held. For anything time-sensitive - messages, mail, day-to-day questions - confirm which location has custody first.
Questions about inmate phone calls or messaging? Guilford County uses Pay Tel Communications. Set up an account at www.paytel.com or call 1-800-PAYTELL.
- Start your Pay Tel setup - Visit www.paytel.com or call 1-800-PAYTELL to create and manage an account for inmate communications.
What to Have Ready
- ✓ Inmate’s full name
- ✓ Inmate ID number
- ✓ Which facility you’re calling about (Greensboro or High Point)
Mail tip (Greensboro): Sending mail to the Greensboro Detention Center? Use PO Box 18247.
Find an Inmate at Guilford County Detention, NC
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