How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Guilford County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Guilford County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Guilford County Jail.

Frequently asked questions about Guilford County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Guilford County Jail.

2. How much does it cost to send a message to Guilford County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Guilford County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Guilford County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Guilford County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Guilford County Jail?

   Mailing address:

   Guilford County Jail
   507 E Green Dr
   High Point, NC 27260
   Phone: (336) 641-7900

5. What are the visiting hours at Guilford County Jail?

   Visiting hours at Guilford County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (336) 641-7900 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Guilford County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Guilford County Jail for their specific mail policies.

7. How do I send money to an inmate at Guilford County Jail?

   You can send money to an inmate at Guilford County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Guilford County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Guilford County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Guilford County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Guilford County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Guilford County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Guilford County Sheriff's Office operates High Point Detention Center as part of its comprehensive approach to reducing recidivism and enhancing community safety. Drawing from the county's established programs, the facility typically incorporates elements of the Sheriff's reentry initiatives, which focus on preparing individuals for successful community integration. The detention center may offer educational programming that builds upon the Sheriff's Office's commitment to developing equitable practices and creating safer outcomes for all community members.

Educational and vocational services at the facility often include basic literacy programs, GED preparation, and job readiness training designed to support successful reintegration. The center may provide substance abuse counseling, mental health services, and life skills workshops that align with the county's goal of reducing recidivism through evidence-based programming. Religious services and chaplaincy programs are typically available to support the spiritual needs of those incarcerated, while library services may offer access to legal resources and recreational reading materials.

Support services commonly include medical and dental care provided by qualified healthcare professionals, along with regular mental health assessments and crisis intervention when needed. The facility may offer family support programs and visitation services that help maintain important community connections during incarceration. Work programs within the detention center often provide opportunities for skill development while supporting facility operations, and pre-release planning services typically assist individuals in securing housing, employment, and necessary documentation prior to their return to the community.

Daily Life & Visitation

Maintaining connections with family and community members serves as a cornerstone of the experience for those incarcerated at High Point Detention Center. Today's routine consistently begins with early morning counts, followed by structured meal periods that bring individuals together in common dining areas. The facility typically operates on a schedule that balances security requirements with opportunities for social interaction and personal development.

Housing units generally accommodate multiple individuals in dormitory-style or cell arrangements, where those incarcerated often develop supportive relationships with their peers. Moreover, the living spaces typically include common areas where residents can engage in conversation, watch television, or participate in recreational activities. Personal property allowances usually permit basic hygiene items, limited clothing, and approved reading materials, while commissary services furnish access to additional comfort items and snacks.

Structured programming schedules typically include educational opportunities, work assignments within the facility, and recreational periods that may feature outdoor exercise or indoor activities. Whereas daily routines provide necessary structure, visitation policies generally allow family members to maintain regular contact through scheduled visits and phone calls. The facility usually offers various work assignments such as kitchen duties, maintenance tasks, or administrative support roles that help those incarcerated develop skills while contributing to facility operations. Communication options typically include monitored phone access and correspondence privileges, enabling residents to preserve vital connections with their support networks throughout their stay.