Sending Money to Someone at Polunsky: What Works (And What Doesn't)

TDCJ has several approved ways to deposit funds into an inmate trust fund. Stick to these to avoid delays. The accepted options are Money Orders or Cashier's Checks, Monthly Checking Account Debit (ACH), and electronic deposits through ACE (Access Corrections), eCommDirect (Texas.gov), JPay, and TouchPay. Before you send anything, check the TDCJ Inmate Trust Fund page for printable instructions tied to each option. The details vary by deposit method.

• ✓ Money Orders or Cashier’s Checks are accepted for Inmate Trust Fund deposits. Use the printable, option-specific instructions on the TDCJ Inmate Trust Fund page so you format everything the way they require.

Monthly Checking Account Debit (ACH) is another approved option. TDCJ provides the required forms, including an ACH Authorization Form and an ACH Stop/Change Form. Use the correct form from the start. It saves headaches later if you need to update or stop the debit.

• ✓ ACE (Access Corrections)
• ✓ eCommDirect (Texas.gov)
• ✓ JPay
• ✓ TouchPay
• ✓ For any of these electronic options, use the printable, vendor-specific instructions on the TDCJ Inmate Trust Fund page so you follow the exact steps for that provider.

One rule trips families up more than anything else: who is actually allowed to send money. Effective September 1, 2020, only people on the inmate's approved visitor list or on the Inmate Telephone List can deposit money to inmates. If you're not on one of those lists, your deposit may not be accepted.

1. Confirm you are an approved sender: Ask your loved one to verify that you are on their approved visitor list or their Inmate Telephone List before you try to deposit.
2. Match the method to the instructions: Use the printable instructions on the TDCJ Inmate Trust Fund page for the deposit option you plan to use, since each channel has its own requirements.

1. Double-check the sender rule first: Make sure the person depositing funds is on the inmate’s approved visitor list or on the Inmate Telephone List.
2. Confirm the inmate’s current unit and status before you travel: If you are planning to handle anything in person as part of your trip, confirm the inmate is assigned to the unit and has visitation privileges.
3. Call the unit for final confirmation: Before traveling, call the unit to confirm details and reduce the chances of a wasted trip.

Whatever deposit method you choose, take a minute to review the TDCJ Inmate Trust Fund page and print the instructions for that specific option. That's where you'll find exact requirements for money orders, ACH forms, or each electronic vendor. Following them closely is the simplest way to keep your deposit from getting delayed.