How to Visit Gwinett County Sheriff, GA (GA)

Gwinnett County Jail uses Securus Video Connect for video visitation. You can schedule and join a session from anywhere with internet access. Attorneys and public officials use the same system. Depending on your setup, you can connect through the Securus app, a computer, or a tablet.

Regular (non-legal) mail at Gwinnett County Jail goes through a central mail processing facility. Except for legal correspondence, all incoming mail must be a postcard between 3.5 × 4.25 inches and 4.25 × 6 inches, written in black or blue ink or pencil. Include the sender's name and complete return address, then mail it to: JailATM.com – Gwinnett County Jail Inmate Name/ Inmate ID# 925B Peachtree St. NE Box 2062 Atlanta, GA 30309

To add money to an inmate's account, you can pay online with a debit or credit card through JailATM. There's a fee for this service (posted on the Smart Kiosk and online). If you're posting a cash bond at the jail, bring the exact dollar amount. The jail does not provide change. Keep in mind that bond amounts and conditions come from judges or the court system. Sheriff's Office staff cannot lower a bond or change court-ordered conditions.

Steps to Follow

• ✓ Use Securus Video Connect to schedule and participate in video visitation.
• ✓ Plan to join from any location with internet access (app, computer, or tablet).
• ✓ Do not join your scheduled session using Chrome or Microsoft Edge. Use an alternative browser.

• ✓ Address non-legal mail to the central mail processing facility: JailATM.com – Gwinnett County Jail, Inmate Name/ Inmate ID#, 925B Peachtree St. NE Box 2062, Atlanta, GA 30309.
• ✓ Send non-legal mail as a postcard only (3.5 × 4.25 inches up to 4.25 × 6 inches).
• ✓ Write in black or blue ink or pencil.
• ✓ Include the sender’s name and a complete return address on the postcard.

1. Add funds online if needed (debit or credit card) through JailATM. Expect a service fee, with fee amounts posted on the Smart Kiosk and online.
2. Bring exact cash for a cash bond if you are paying at the Gwinnett County Jail. The jail will not make change.
3. Confirm the bond amount with the court before you pay. Bond amounts and conditions are set by judges or the court system, and the Sheriff’s Office cannot change or lower them.

Before scheduling a video visit, confirm the current process in Securus Video Connect. Check whether you need to create an account first and what session times are available. Browser requirements can change, so re-check Securus guidance close to your visit. Remember: Securus specifically warns against using Chrome or Microsoft Edge for scheduled sessions.

Mail rules are strict and can change. Before sending anything, verify that the central mail processing address is still correct for non-legal mail. Double-check the postcard requirements: size range, ink color, and return address details. Sending something other than a standard postcard? Confirm whether it qualifies for an exception (legal correspondence, religious mail, packages, or money orders).

Adding funds online? Check the current fee amounts on the Smart Kiosk or online before you submit payment. For bonding, confirm the exact bond amount and any court-ordered conditions with the court system first. If you're posting a cash bond at the jail, bring the exact amount since no change is given.