Georgia

How to contact an inmate at Gwinnett County Jail

Last Updated on July 30, 2025

A friendly help guide for Gwinnett County Jail. Learn how to find an inmate and send letters, photos, and more.

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Gwinnett County Jail

Complete Guide to Inmate Communication

Location: Lawrenceville, GA
Last Updated:

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How to contact an inmate at Gwinnett County Jail

This comprehensive guide will walk you through how to connect with an inmate at Gwinnett County Jail. Follow the steps below to find an inmate and send letters and photos:

  1. Search for the inmate using our search tool below
  2. Create your account or log in to Penmate
  3. Write your message (up to 6,000 characters)
  4. Send instantly - inmates receive printed copies daily

Watch this short video on how to contact an inmate at Gwinnett County Jail:

How to Send Messages to Inmates

How to message an inmate at Gwinnett County Jail

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Gwinnett County Jail.

Sending Photos and Postcards

How to send photos and postcards to Gwinnett County Jail

A great way to send love and support to a loved one at Gwinnett County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Gwinnett County Jail.

Frequently asked questions about Gwinnett County Jail

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Gwinnett County Jail.

  2. How much does it cost to send a message to Gwinnett County Jail?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Gwinnett County Jail?

    Penmate

    You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Gwinnett County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

    JPay

    Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Gwinnett County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Gwinnett County Jail?

    Mailing address:

    Gwinnett County Jail
    2900 University Pkwy
    Lawrenceville, GA 30043
    Phone: (770) 619-6500

    Business hours:

    • Monday: Open 24 hours
    • Tuesday: Open 24 hours
    • Wednesday: Open 24 hours
    • Thursday: Open 24 hours
    • Friday: Open 24 hours
    • Saturday: Open 24 hours
    • Sunday: Open 24 hours
  5. What are the visiting hours at Gwinnett County Jail?

    Visiting hours at Gwinnett County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (770) 619-6500 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

  6. What items are prohibited when sending mail to Gwinnett County Jail?

    Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Gwinnett County Jail for their specific mail policies.

  7. How do I send money to an inmate at Gwinnett County Jail?

    You can send money to an inmate at Gwinnett County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

  8. Can I schedule a video visit with an inmate at Gwinnett County Jail?

    Many facilities now offer video visitation as an alternative to in-person visits. At Gwinnett County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

  9. What identification do I need to visit an inmate at Gwinnett County Jail?

    All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Gwinnett County Jail for specific ID requirements and visitor approval procedures.

  10. How can I find out an inmate's release date?

    To find an inmate's release date at Gwinnett County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Facility Overview

Contact Information

Gwinnett County Jail
2900 University Pkwy
Lawrenceville, GA 30043
Phone: (770) 619-6500
Programs and services at Gwinnett County Jail

About Gwinnett County Jail

County jails throughout Georgia serve as vital components of the state’s correctional infrastructure, and within the greater Atlanta metropolitan area, Gwinnett County Jail exemplifies this essential role through its comprehensive approach to detention and rehabilitation services. Operating as a GA correctional facility, this institution manages both pre-trial detainees and sentenced individuals, providing secure housing while maintaining connections between inmates and their families in the surrounding communities. The facility typically emphasizes maintaining safety and security while offering various programs designed to support eventual reintegration into society.

The population services at Gwinnett County Jail generally encompass multiple areas of support, including educational opportunities, substance abuse counseling, and vocational training programs that may help prepare individuals for their return to the community. Mental health services and medical care are typically available to address the diverse needs of the inmate population, while visitation programs help maintain crucial family bonds during incarceration. Located within the Atlanta region, the facility often coordinates with local organizations and agencies to provide resources that support both current inmates and their families, recognizing that successful rehabilitation extends beyond the individual to encompass community connections and support systems that prove essential for long-term success upon release.

Programs & Services

Support flows through carefully structured programs that address the diverse needs of the population at Gwinnett County Jail. The facility’s approach centers on providing meaningful opportunities for personal growth and skill development during incarceration. These programs typically emphasize building connections to community resources and preparing individuals for successful reintegration into society.

Educational programs form a cornerstone of the supportive services available to participants. The population may access basic literacy instruction, GED preparation courses, and continuing education opportunities designed to strengthen academic foundations. Furthermore, vocational training programs often include hands-on instruction in practical skills that enhance employment prospects upon release. These career-focused offerings may supply training in various trades and technical fields, helping participants develop marketable abilities while serving their sentences.

The facility’s therapeutic and support services address both spiritual and psychological needs of the population. Faith-based services provide opportunities for worship, spiritual counseling, and community building among participants from various religious backgrounds. Sex offender treatment programs typically offer specialized therapeutic interventions designed to address underlying issues and reduce recidivism risk. Additionally, the population often participates in facility maintenance and food service operations, which serve dual purposes of maintaining institutional operations while providing work experience and responsibility. Reentry preparation programs may supply comprehensive planning assistance, connecting participants with community resources, housing support, and employment services to facilitate their transition back into the community.

Daily Life & Visitation

Visitation area at Gwinnett County Jail

Organizational systems at Gwinnett County Jail actively shape every aspect of the population’s daily experience through structured routines and clear hierarchies. At present, the facility operates on a regimented schedule that typically begins with early morning counts and continues through designated periods for meals, programming, and recreation. Housing assignments generally follow classification protocols that consider factors such as security level and program participation needs.

The population resides in housing units that may accommodate varying numbers of individuals, with dormitory-style or cell-based arrangements depending on classification. Meals are usually served at scheduled intervals in designated dining areas or delivered to housing units, following nutritional guidelines common to correctional facilities. Personal property is typically limited to approved items, and commissary services generally supply additional necessities and approved comfort items for those with available funds.

Furthermore, structured programming schedules often include educational opportunities, vocational training, and recreational activities that supply meaningful structure to daily routines. Work assignments within the facility may involve food service, maintenance, or cleaning duties, providing the population with purposeful activities and sometimes modest compensation. Although security protocols necessarily limit movement and activities, visitation programs and communication options typically allow the population to maintain connections with family members and support systems through scheduled visits, telephone calls, and correspondence services.

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